An element contribute to customer satisfaction and dissatisfaction towards the new non-billing system provided by Tenaga Nasional Berhad / Faraeza Ismail

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An element contribute to customer satisfaction and dissatisfaction towards the new non-billing system provided by Tenaga Nasional Berhad / Faraeza Ismail

TNB has introduced this stabil system as their new technoloqy, which is the new non- billing system. this is the concept of pre-payment meter is designed to gives convenience the consumer to buy an electricity. a smart card pre- payment meter is a metering system with a new billing methodology conve...

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Bibliographic Details
Main Author:	Ismail, Faraeza
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2003
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Electric meters
Online Access:	https://ir.uitm.edu.my/id/eprint/22497/

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