Factors affecting customer experience for cellular mobile services of telecommunication companies in Kuala Terengganu / Wajihah Rashid
Nowadays, telecommunication services providers offer many services regarding to telecommunication activities to their customers. Customer loyalty is related to the factors affecting customer experience for cellular mobile services subscriptions. This study aims in investigating what are the factors...
| Main Author: | Rashid, Wajihah |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2017
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/22324/ |
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