The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim

At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impac...

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Main Author: Iberahim, Zubaidah
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/22275/
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author Iberahim, Zubaidah
author_facet Iberahim, Zubaidah
author_sort Iberahim, Zubaidah
building UiTM Institutional Repository
collection Online Access
description At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impact of technology upon changing the way library and user to communicate, it is worthwhile to study and to comprehend the acceptance of Digital Reference Services (DRS). In fact, numerous academic libraries in developing countries at present are greatly concerned about Information Communication Technology (ICT) use and acceptance. Therefore, this study is one of the very few attempts that examine the influential factors, as well as predict the acceptance and the use of DRS among Malaysian Research University (RU) libraries. Hence, the key objective is to identify the antecedents of DRS acceptance. In this study, ten factors have been listed as strong empirical evidence that successfully predicted the acceptance and use of DRS, which have been categorized into four groups: technology factors, organizational factors, social factor, and task factors. Moreover, the model identifies the structural relationships between the constructs, which were examined via Structural Equation Modeling (SEM) with Analysis of Moment Structures (AMOS)…
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spelling uitm-222752025-04-30T07:01:42Z https://ir.uitm.edu.my/id/eprint/22275/ The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim Iberahim, Zubaidah Library Science. Information Science Information organization At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impact of technology upon changing the way library and user to communicate, it is worthwhile to study and to comprehend the acceptance of Digital Reference Services (DRS). In fact, numerous academic libraries in developing countries at present are greatly concerned about Information Communication Technology (ICT) use and acceptance. Therefore, this study is one of the very few attempts that examine the influential factors, as well as predict the acceptance and the use of DRS among Malaysian Research University (RU) libraries. Hence, the key objective is to identify the antecedents of DRS acceptance. In this study, ten factors have been listed as strong empirical evidence that successfully predicted the acceptance and use of DRS, which have been categorized into four groups: technology factors, organizational factors, social factor, and task factors. Moreover, the model identifies the structural relationships between the constructs, which were examined via Structural Equation Modeling (SEM) with Analysis of Moment Structures (AMOS)… Institute of Graduate Studies, UiTM 2018 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/22275/1/ABS_ZUBAIDAH%20IBERAHIM%20TDRA%20VOL%2014%20IGS%2018.pdf Iberahim, Zubaidah (2018) The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim. (2018) In: The Doctoral Research Abstracts. IGS Biannual Publication, 14 . Institute of Graduate Studies, UiTM, Shah Alam.
spellingShingle Library Science. Information Science
Information organization
Iberahim, Zubaidah
The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_full The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_fullStr The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_full_unstemmed The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_short The Doctoral Research Abstracts: determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_sort doctoral research abstracts: determinants of digital reference services acceptance in malaysian research universities / zubaidah iberahim
topic Library Science. Information Science
Information organization
url https://ir.uitm.edu.my/id/eprint/22275/