The effects of hotel customer-based experience, motivation factors and brand image on hotel loyalty in Iran / Yeganehsadat Hosseini
Hospitality industry is one of the most substantial factors for the tourism industry in Iran. However, this sector has been neglected for various political and social reasons, especially, during the post- Islamic revolution of 1979. Therefore, findings from this present study contributes to the impr...
| Main Author: | Hosseini, Yeganehsadat |
|---|---|
| Format: | Book Section |
| Language: | English |
| Published: |
Institute of Graduate Studies, UiTM
2018
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/22272/ |
Similar Items
Hotel website dimension: Analyzing customers’ preferences / Azdel Abdul Aziz... [et al.]
by: Abdul Aziz, Azdel, et al.
Published: (2011)
by: Abdul Aziz, Azdel, et al.
Published: (2011)
A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
by: Anuar, Jazira, et al.
Published: (2013)
by: Anuar, Jazira, et al.
Published: (2013)
Syariah compliant hotel: The concept and practices / Nur’Hidayah Che Ahmat ... [et al.]
by: Che Ahmat, Nur’ Hidayah, et al.
Published: (2015)
by: Che Ahmat, Nur’ Hidayah, et al.
Published: (2015)
A study on tourists’ motivation of visiting Kuching city, Sarawak / Abdul Zaheed Hanafi Sapheri & Aminah Mohamad Jainal
by: Sapheri, Abdul Zaheed Hanafi, et al.
Published: (2018)
by: Sapheri, Abdul Zaheed Hanafi, et al.
Published: (2018)
The effect of positive consumption emotions on customer retention in resorts in Kuching, Sarawak / Muhammad Izzuddin Azman & Edward Empaga Anak
by: Azman, Muhammad Izzuddin, et al.
Published: (2017)
by: Azman, Muhammad Izzuddin, et al.
Published: (2017)
Hotel guests’ intention to engage in green activities / Fauziah Deraman
by: Deraman, Fauziah
Published: (2012)
by: Deraman, Fauziah
Published: (2012)
New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
by: Adnan, Wardatul Hayat
Published: (2018)
by: Adnan, Wardatul Hayat
Published: (2018)
The study of factor that influence guest selection in high-tariff a (5 star) hotel in Langkawi: “the case of the Ritz-Carlton Langkawi” / Ahmad Farid Syahmi Ros’haimi &Muhammad Sufieyan Abdul Fatah
by: Ros’haimi, Ahmad Farid Syahmi, et al.
Published: (2018)
by: Ros’haimi, Ahmad Farid Syahmi, et al.
Published: (2018)
Service quality gap in hospitality industry: a comparison between various homestay in southern Malaysia / Noreen Noor Abd Aziz, Zurina Omar and Nur Adilah Saud
by: Abd Aziz, Noreen Noor, et al.
Published: (2010)
by: Abd Aziz, Noreen Noor, et al.
Published: (2010)
Experiential marketing influence on Customer Loyalty Behavior (CLB) of the hotel industry in Iran: Evaluating the mediating effects of relationship quality and customer delight / Bahareh Sadat Hosseini
by: Hosseini, Bahareh Sadat
Published: (2018)
by: Hosseini, Bahareh Sadat
Published: (2018)
Customer segmentation approaches and hotel occupancy performance: A case study of 4 and 5 star hotels in Klang Valley / Noor Azmi Ahmad... [et al.]
by: Ahmad, Noor Azmi, et al.
Published: (2011)
by: Ahmad, Noor Azmi, et al.
Published: (2011)
Attraction of three-star hotel through alternative entertainments / Rashidi Othman … [et al.]
by: Othman, Rashidi, et al.
Published: (2017)
by: Othman, Rashidi, et al.
Published: (2017)
A snapshot of yield management practices among front office employees in Kuala Lumpur five star hotels / Dian Aszyanti Atirah Mohd Asri
by: Mohd Asri, Dian Aszyanti Atirah
Published: (2014)
by: Mohd Asri, Dian Aszyanti Atirah
Published: (2014)
Strategy and structure of the hotel industry in Malaysia / Salleh Mohd Radzi ... [et al.]
by: Mohd Radzi, Salleh, et al.
Published: (2007)
by: Mohd Radzi, Salleh, et al.
Published: (2007)
Customer repurchase intentions on Ramadhan iftar buffet in 4 & 5 star hotels / Fatmawati Abdul Fatah
by: Abdul Fatah, Fatmawati
Published: (2016)
by: Abdul Fatah, Fatmawati
Published: (2016)
The importance of service quality that influence customer satisfaction in Hotel IPM Dungun /Adrian Seling Bilong
by: Seling Bilong, Adrian
Published: (2010)
by: Seling Bilong, Adrian
Published: (2010)
Business environmentalism strategy, competitive advantage and organisational performance in Malaysian hotel industry / Junaidah Jaidi
by: Jaidi, Junaidah
Published: (2018)
by: Jaidi, Junaidah
Published: (2018)
Factors influence guests’ satisfaction to continually accommodate at Hatten Hotel / Nurul Farhana Abd Majid
by: Abd Majid, Nurul Farhana
Published: (2014)
by: Abd Majid, Nurul Farhana
Published: (2014)
Market segmentation strategies and occupancy performance of 4 and 5 star hotels in Klang Valley / Noor Azmi Ahmad
by: Ahmad, Noor Azmi
Published: (2010)
by: Ahmad, Noor Azmi
Published: (2010)
The influence of job experience of the candidates on hotel organization performance / Farah Diyana Ahmad Farrin and
Siti Nur Ain Mohd Sani
by: Ahmad Farrin, Farah Diyana, et al.
Published: (2017)
by: Ahmad Farrin, Farah Diyana, et al.
Published: (2017)
The relationship between by stander participation behavior and innovative capability in the Malaysian hotel industry / Nesin Elizabeth Kinat and Noormala Amir Ishak
by: Kinat, Nesin @ Elizabeth, et al.
Published: (2018)
by: Kinat, Nesin @ Elizabeth, et al.
Published: (2018)
Holiday Inn franchise : a study on the hotel accounting system / Nonya Kassim
by: Kassim, Nyonya
Published: (1992)
by: Kassim, Nyonya
Published: (1992)
A model linking HRM practices, service-oriented OCBs & organizational performance in Malaysian hotel industry /
Lee-Yen Foo … [et al.]
by: Foo, Lee-Yen, et al.
Published: (2019)
by: Foo, Lee-Yen, et al.
Published: (2019)
Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
by: Riyadi, Agus
Published: (2009)
by: Riyadi, Agus
Published: (2009)
Room Reservation System (RRS) for Hotel UiTM Dungun /Nurul Diana Roslan
by: Roslan, Nurul Diana
Published: (2014)
by: Roslan, Nurul Diana
Published: (2014)
Hotel restaurant food delivery app: customer intention / Rashid Salleh ... [et al.]
by: Salleh, Rashid, et al.
Published: (2020)
by: Salleh, Rashid, et al.
Published: (2020)
Information and communication technology application’s usage in hotel industry / Azdel Abdul Aziz... [et al.]
by: Abdul Aziz, Azdel, et al.
Published: (2012)
by: Abdul Aziz, Azdel, et al.
Published: (2012)
Hotel internet marketing channels and purchase decision / Amirul Muidz Amrahi and Salleh Mohd Radzi
by: Amrahi, Amirul Muidz, et al.
Published: (2014)
by: Amrahi, Amirul Muidz, et al.
Published: (2014)
Pricing strategy and its implication on hotel financial performance / Wan Ahmad Nasroun Wan Salman
by: Wan Salman, Wan Ahmad Nasroun
Published: (2010)
by: Wan Salman, Wan Ahmad Nasroun
Published: (2010)
Why do students decide to study culinary arts and why don’t they maintain interest in the hotel industry employment? / Fadzillah Mohd Shariff, Mohd Zain Kutut and Hamizad Abdul Hadi
by: Mohd Shariff, Fadzillah, et al.
Published: (2014)
by: Mohd Shariff, Fadzillah, et al.
Published: (2014)
Factor influence service quality at hotel in Kuala Terengganu /Caroline Anak Francis & Ireine Anak Steward Maurice
by: Francis, Caroline, et al.
Published: (2018)
by: Francis, Caroline, et al.
Published: (2018)
An empirical analysis on leadership styles and the role of organizational culture on employees’ satisfaction in Malaysian hotel industry / Norwahidah Abd. Wahid
by: Abd. Wahid, Norwahidah
Published: (2014)
by: Abd. Wahid, Norwahidah
Published: (2014)
Towards developing a service delivery improvement model for the Malaysian Hotel sector / Johanudin Lahap, G. Barry O'Mahony and Jim Sillitoe
by: Lahap, Johanudin, et al.
Published: (2011)
by: Lahap, Johanudin, et al.
Published: (2011)
Perceived tangible value, customer satisfaction and post-purchase action in off-premise catering / Siti Nurhanifah Sulong
by: Sulong, Siti Nurhanifah
Published: (2013)
by: Sulong, Siti Nurhanifah
Published: (2013)
Hospitality industry careers: Analysis on students interest based on different location of upbringing and secondary school background / Mohd Salehuddin Mohd Zahari, Fadzillah Mohd Shariff and Tuan Ahmad Tuan Ismail
by: Mohd Zahari, Mohd Salehuddin, et al.
Published: (2014)
by: Mohd Zahari, Mohd Salehuddin, et al.
Published: (2014)
Konsep halal dan al-Istibra’ Pangasius Sutchii menurut perspektif Islam dan sains akuakultur / Tengku Nor Hidayati Tengku Zainal Abidin, Hasan Ahmad and Ab.Rahim Mohd-Hairul
by: Tengku Zainal Abidin, Tengku Nor Hidayati, et al.
Published: (2017)
by: Tengku Zainal Abidin, Tengku Nor Hidayati, et al.
Published: (2017)
The role of big 5 personality traits in determining ethical behaviour for hospitality industry employees in Malaysia / Nur Lelawati Jamaludin, Patrick Mehon
by: Jamaludin, Nur Lelawati, et al.
Published: (2020)
by: Jamaludin, Nur Lelawati, et al.
Published: (2020)
The impact of music festivals on the local community and the local hospitality industry : the Malaysian context / Nur Afifah Binti Khairuddin
by: Khairuddin, Nur Afifah
Published: (2013)
by: Khairuddin, Nur Afifah
Published: (2013)
A study on quality of front office counter service at Alor Setar Holiday Villa / Norsalbiah Saad
by: Saad, Norsalbiah
Published: (1998)
by: Saad, Norsalbiah
Published: (1998)
Free food - some possibility : service recovery strategies in western based fast food restaurant / Ernest Cyril de Run and Liew Li Tyng
by: Cyril de Run, Ernest, et al.
Published: (2007)
by: Cyril de Run, Ernest, et al.
Published: (2007)
Similar Items
-
Hotel website dimension: Analyzing customers’ preferences / Azdel Abdul Aziz... [et al.]
by: Abdul Aziz, Azdel, et al.
Published: (2011) -
A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
by: Anuar, Jazira, et al.
Published: (2013) -
Syariah compliant hotel: The concept and practices / Nur’Hidayah Che Ahmat ... [et al.]
by: Che Ahmat, Nur’ Hidayah, et al.
Published: (2015) -
A study on tourists’ motivation of visiting Kuching city, Sarawak / Abdul Zaheed Hanafi Sapheri & Aminah Mohamad Jainal
by: Sapheri, Abdul Zaheed Hanafi, et al.
Published: (2018) -
The effect of positive consumption emotions on customer retention in resorts in Kuching, Sarawak / Muhammad Izzuddin Azman & Edward Empaga Anak
by: Azman, Muhammad Izzuddin, et al.
Published: (2017)