Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee

Nowadays, globalization without barriers which is the existance of internet that become one of the most effective communication channel had created opportunity for business to get bigger and reduce cost. Furthermore, In this era of globalization people tend to shop more through online platform. The...

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Bibliographic Details
Main Author: Rozlee, Muhammad Syauqi
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21589/
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author Rozlee, Muhammad Syauqi
author_facet Rozlee, Muhammad Syauqi
author_sort Rozlee, Muhammad Syauqi
building UiTM Institutional Repository
collection Online Access
description Nowadays, globalization without barriers which is the existance of internet that become one of the most effective communication channel had created opportunity for business to get bigger and reduce cost. Furthermore, In this era of globalization people tend to shop more through online platform. The purpose of this study were to examine the relationship between independent variables (perceived risk, perceived ease of use, perceieved usefulness, perceived enjoyment) and dependent variable (Customer intention to shop online) and to identify the most influence factor on customers’ intention to shop online. The sample size of this research is 150 respondents. Researcher use convenience sampling as the collection of the information is randomly picked up to anyone using questionnaires. Researcher using questionnaire as the method to collect all the data from the respondents in accomplishing the objectives.The outcome of respondents of multiple regression analysis showed that perceived ease of use, perceived usefulness, and perceived enjoyment have positive significant impact on customers; intention. However, perceived risk variable recorded insignificant relationship with customers’ intention to shop online. Beneficial to the future online retailer or existing online retailers in Malaysia in situation they want to cater customers to shop online. It will helps them to gain awareness and step to increase customers engagement. The discussion and recommendation for future research are also have been discussed in chapter.
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spelling uitm-215892018-11-14T09:19:40Z https://ir.uitm.edu.my/id/eprint/21589/ Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee Rozlee, Muhammad Syauqi Marketing Telemarketing. Internet marketing Market surveys. Including brand choice. Brand loyalty Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Nowadays, globalization without barriers which is the existance of internet that become one of the most effective communication channel had created opportunity for business to get bigger and reduce cost. Furthermore, In this era of globalization people tend to shop more through online platform. The purpose of this study were to examine the relationship between independent variables (perceived risk, perceived ease of use, perceieved usefulness, perceived enjoyment) and dependent variable (Customer intention to shop online) and to identify the most influence factor on customers’ intention to shop online. The sample size of this research is 150 respondents. Researcher use convenience sampling as the collection of the information is randomly picked up to anyone using questionnaires. Researcher using questionnaire as the method to collect all the data from the respondents in accomplishing the objectives.The outcome of respondents of multiple regression analysis showed that perceived ease of use, perceived usefulness, and perceived enjoyment have positive significant impact on customers; intention. However, perceived risk variable recorded insignificant relationship with customers’ intention to shop online. Beneficial to the future online retailer or existing online retailers in Malaysia in situation they want to cater customers to shop online. It will helps them to gain awareness and step to increase customers engagement. The discussion and recommendation for future research are also have been discussed in chapter. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21589/1/PPb_MUHAMMAD%20SYAUQI%20ROZLEE%20M%20BM%2018_5.pdf Rozlee, Muhammad Syauqi (2018) Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee. (2018) [Student Project] <http://terminalib.uitm.edu.my/21589.pdf> (Unpublished)
spellingShingle Marketing
Telemarketing. Internet marketing
Market surveys. Including brand choice. Brand loyalty
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Rozlee, Muhammad Syauqi
Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title_full Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title_fullStr Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title_full_unstemmed Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title_short Factor affecting the customer intention to purchase online / Muhammad Syauqi Rozlee
title_sort factor affecting the customer intention to purchase online / muhammad syauqi rozlee
topic Marketing
Telemarketing. Internet marketing
Market surveys. Including brand choice. Brand loyalty
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
url https://ir.uitm.edu.my/id/eprint/21589/