Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min

This study examines the factors of marketing mix that influence the sales volume of products and services offered. Specifically, the study examines the association between price; service, and promotional activities with sales volume. Delivering service quality is an essential strategy for success an...

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Bibliographic Details
Main Author: Che Min, Nuradlina
Format: Student Project
Language:English
Published: Faculty of Business and Management 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21499/
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author Che Min, Nuradlina
author_facet Che Min, Nuradlina
author_sort Che Min, Nuradlina
building UiTM Institutional Repository
collection Online Access
description This study examines the factors of marketing mix that influence the sales volume of products and services offered. Specifically, the study examines the association between price; service, and promotional activities with sales volume. Delivering service quality is an essential strategy for success and survival in today's competitive environment. Furthermore, price is the determining key that could and would seal consumer's decision. A structured questionnaire was developed and administered to a total of 49 customers via telephone interviews. Two types of data analysis, descriptive analysis and correlation coefficient, were used for this research. The result provides support for three out of four objectives that were examined. The analysis reveals that service provided by personnel, facilities, and price positively related with sales volume. The finding also suggests that the three factors appear to be the most influential organizational responses that can affect sales volume as well as revenue. The result shows that there is no statistically significance relationship between promotion and sales.
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spelling uitm-214992018-11-01T09:16:31Z https://ir.uitm.edu.my/id/eprint/21499/ Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min Che Min, Nuradlina Marketing Marketing research. Marketing research companies. Sales forecasting Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Customer services. Customer relations This study examines the factors of marketing mix that influence the sales volume of products and services offered. Specifically, the study examines the association between price; service, and promotional activities with sales volume. Delivering service quality is an essential strategy for success and survival in today's competitive environment. Furthermore, price is the determining key that could and would seal consumer's decision. A structured questionnaire was developed and administered to a total of 49 customers via telephone interviews. Two types of data analysis, descriptive analysis and correlation coefficient, were used for this research. The result provides support for three out of four objectives that were examined. The analysis reveals that service provided by personnel, facilities, and price positively related with sales volume. The finding also suggests that the three factors appear to be the most influential organizational responses that can affect sales volume as well as revenue. The result shows that there is no statistically significance relationship between promotion and sales. Faculty of Business and Management 2006 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21499/1/PPb_NURADLINA%20CHE%20MIN%20M%20BM%2006_5.pdf Che Min, Nuradlina (2006) Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min. (2006) [Student Project] <http://terminalib.uitm.edu.my/21499.pdf> (Unpublished)
spellingShingle Marketing
Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Customer services. Customer relations
Che Min, Nuradlina
Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title_full Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title_fullStr Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title_full_unstemmed Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title_short Determining the factors that influence the sales volume: a case study of MVBD, Menara Kuala Lumpur / Nuradlina Che Min
title_sort determining the factors that influence the sales volume: a case study of mvbd, menara kuala lumpur / nuradlina che min
topic Marketing
Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Customer services. Customer relations
url https://ir.uitm.edu.my/id/eprint/21499/