The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid

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The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid

This study mainly focusing on the elements of service Quality provides by TM Seremban which contributes to Customer Satisfaction in using the services. This study requires 60 respondents to answer the questionnaire in order to help the researcher to get the findings. The respondents that answer the...

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Bibliographic Details
Main Author:	Abdul Hamid, Norizzati
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2007
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/21493/

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