Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people ca...
| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Computer and Mathematical Sciences
2018
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/21379/ |
| _version_ | 1848805230718746624 |
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| author | Syed Ahmad Kamal, Sharifah Amirah Zulaikha |
| author_facet | Syed Ahmad Kamal, Sharifah Amirah Zulaikha |
| author_sort | Syed Ahmad Kamal, Sharifah Amirah Zulaikha |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people can book with bots through Telegram and saves time to search a certain booking bots on the Play Store. Bots are third-party applications that run inside Telegram and users can interact with bots by sending it messages, commands and inline requests. In Universiti Teknologi Mara (UiTM) Melaka, Jasin Campus, before booking an appointment with one of the counselors, the visitor needs to see or call the desired counselor to set an appointment which most of the visitors do not have time to do so. Therefore, this project propose a counseling session appointment booking bot for UiTM Jasin, to saves time and allow user to book an appointment and update the counselor through notification. In order to complete this project, a booking system with availability checking are connected through bot to send notification of the booking made to the counselor and a reminder to notify user. Based on the Functionality Test and User Acceptance Test, this booking bot has fulfilled all the requirements to efficiently book a counseling session without seeing or calling the counselors. In conclusion, by using the counseling booking appointment bot, the booked session has increased and the bot has eased the counselors of UiTM Jasin to update their schedule. |
| first_indexed | 2025-11-14T22:07:44Z |
| format | Student Project |
| id | uitm-21379 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:07:44Z |
| publishDate | 2018 |
| publisher | Faculty of Computer and Mathematical Sciences |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-213792018-10-25T01:32:54Z https://ir.uitm.edu.my/id/eprint/21379/ Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal Syed Ahmad Kamal, Sharifah Amirah Zulaikha Melaka Electronic Computers. Computer Science Expert systems (Computer science). Fuzzy expert systems Database management In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people can book with bots through Telegram and saves time to search a certain booking bots on the Play Store. Bots are third-party applications that run inside Telegram and users can interact with bots by sending it messages, commands and inline requests. In Universiti Teknologi Mara (UiTM) Melaka, Jasin Campus, before booking an appointment with one of the counselors, the visitor needs to see or call the desired counselor to set an appointment which most of the visitors do not have time to do so. Therefore, this project propose a counseling session appointment booking bot for UiTM Jasin, to saves time and allow user to book an appointment and update the counselor through notification. In order to complete this project, a booking system with availability checking are connected through bot to send notification of the booking made to the counselor and a reminder to notify user. Based on the Functionality Test and User Acceptance Test, this booking bot has fulfilled all the requirements to efficiently book a counseling session without seeing or calling the counselors. In conclusion, by using the counseling booking appointment bot, the booked session has increased and the bot has eased the counselors of UiTM Jasin to update their schedule. Faculty of Computer and Mathematical Sciences 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21379/1/TD_SHARIFAH%20AMIRAH%20ZULAIKHA%20SYED%20AHMAD%20KAMAL%20M%20CS%2018_5.pdf Syed Ahmad Kamal, Sharifah Amirah Zulaikha (2018) Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal. (2018) [Student Project] <http://terminalib.uitm.edu.my/21379.pdf> (Unpublished) |
| spellingShingle | Melaka Electronic Computers. Computer Science Expert systems (Computer science). Fuzzy expert systems Database management Syed Ahmad Kamal, Sharifah Amirah Zulaikha Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title | Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title_full | Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title_fullStr | Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title_full_unstemmed | Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title_short | Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal |
| title_sort | counselling appointment booking through telegram bot for uitm jasin / sharifah amirah zulaikha syed ahmad kamal |
| topic | Melaka Electronic Computers. Computer Science Expert systems (Computer science). Fuzzy expert systems Database management |
| url | https://ir.uitm.edu.my/id/eprint/21379/ |