Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim

The present research was conducted at Employees’ Provident Fund (EPF) Alor Gajah. This research and study was conducted to know the factors that influencing the member’s intention to continue using the i-Akaun in Alor Gajah. EPF i-Akaun allows the members to check their statements and to carry out c...

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Bibliographic Details
Main Author: Abdul Rahim, Siti Nur Nazmin
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21310/
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author Abdul Rahim, Siti Nur Nazmin
author_facet Abdul Rahim, Siti Nur Nazmin
author_sort Abdul Rahim, Siti Nur Nazmin
building UiTM Institutional Repository
collection Online Access
description The present research was conducted at Employees’ Provident Fund (EPF) Alor Gajah. This research and study was conducted to know the factors that influencing the member’s intention to continue using the i-Akaun in Alor Gajah. EPF i-Akaun allows the members to check their statements and to carry out certain withdrawals such as education and housing loan. However, the problem faced by the organization is that many members that already registered for the i-Akaun but do not use it. Therefore, this research will discover factors or reasons for members for not using it. Then, based on the factors determined, this study will identify which factors really influence the member’s intention to continue using the system. Lastly, to find the alternatives or ways to encourage the members to continue using the i-Akaun. The data were taken from 160 respondents using convenience sampling and the results results were analyzed and interpretations of relationships were made. The findings shows that only three has significant relationship with the dependent variable, which are trust, usability and quality of i-Akaun.
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spelling uitm-213102018-10-23T09:33:33Z https://ir.uitm.edu.my/id/eprint/21310/ Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim Abdul Rahim, Siti Nur Nazmin Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Personnel management. Employment management Promotions The present research was conducted at Employees’ Provident Fund (EPF) Alor Gajah. This research and study was conducted to know the factors that influencing the member’s intention to continue using the i-Akaun in Alor Gajah. EPF i-Akaun allows the members to check their statements and to carry out certain withdrawals such as education and housing loan. However, the problem faced by the organization is that many members that already registered for the i-Akaun but do not use it. Therefore, this research will discover factors or reasons for members for not using it. Then, based on the factors determined, this study will identify which factors really influence the member’s intention to continue using the system. Lastly, to find the alternatives or ways to encourage the members to continue using the i-Akaun. The data were taken from 160 respondents using convenience sampling and the results results were analyzed and interpretations of relationships were made. The findings shows that only three has significant relationship with the dependent variable, which are trust, usability and quality of i-Akaun. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21310/1/PPb_SITI%20NUR%20NAZMIN%20ABDUL%20RAHIM%20M%20BM%2018_5.pdf Abdul Rahim, Siti Nur Nazmin (2018) Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim. (2018) [Student Project] <http://terminalib.uitm.edu.my/21310.pdf> (Unpublished)
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Personnel management. Employment management
Promotions
Abdul Rahim, Siti Nur Nazmin
Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title_full Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title_fullStr Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title_full_unstemmed Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title_short Factors that influencing the member’s intention to continue using the i-Akaun (EPF) / Siti Nur Nazmin Abdul Rahim
title_sort factors that influencing the member’s intention to continue using the i-akaun (epf) / siti nur nazmin abdul rahim
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Personnel management. Employment management
Promotions
url https://ir.uitm.edu.my/id/eprint/21310/