Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik

People nowadays prefer to buy things online due to their busy schedule, thus online business has grow rapidly and lead to aggressive competition. It is important to identify the factors that may influence online repurchase intention because it may help the online businesses to grow. The aims of this...

Full description

Bibliographic Details
Main Author: Abd Malik, Nurfarrahain
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21193/
_version_ 1848805186767683584
author Abd Malik, Nurfarrahain
author_facet Abd Malik, Nurfarrahain
author_sort Abd Malik, Nurfarrahain
building UiTM Institutional Repository
collection Online Access
description People nowadays prefer to buy things online due to their busy schedule, thus online business has grow rapidly and lead to aggressive competition. It is important to identify the factors that may influence online repurchase intention because it may help the online businesses to grow. The aims of this study is to examine the relationship of perceived usefulness, ease of use, and trust on online repurchase intention. Cross-sectional method have been used in this study and for the sampling technique, the researcher select convenience sampling. Questionnaires were distributed to 300 respondent that consists of public in Melaka Tengah who used to repurchase product from the same online businesses. Multiple Regression Analysis have been used in order to statistically test the three proposed hypotheses. The researcher was found that the perceived usefulness, ease of use, and trust have a positive significant relationship with online repurchase intention. However, future research are recommended to increase the number of variables in their study, increase the sample size, or maybe targeting all group of ages in order to obtain a better results.
first_indexed 2025-11-14T22:07:02Z
format Student Project
id uitm-21193
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:07:02Z
publishDate 2018
publisher Faculty of Business and Management
recordtype eprints
repository_type Digital Repository
spelling uitm-211932018-10-11T08:32:34Z https://ir.uitm.edu.my/id/eprint/21193/ Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik Abd Malik, Nurfarrahain Telemarketing. Internet marketing Market surveys. Including brand choice. Brand loyalty Purchasing. Selling. Sales personnel. Sales executives People nowadays prefer to buy things online due to their busy schedule, thus online business has grow rapidly and lead to aggressive competition. It is important to identify the factors that may influence online repurchase intention because it may help the online businesses to grow. The aims of this study is to examine the relationship of perceived usefulness, ease of use, and trust on online repurchase intention. Cross-sectional method have been used in this study and for the sampling technique, the researcher select convenience sampling. Questionnaires were distributed to 300 respondent that consists of public in Melaka Tengah who used to repurchase product from the same online businesses. Multiple Regression Analysis have been used in order to statistically test the three proposed hypotheses. The researcher was found that the perceived usefulness, ease of use, and trust have a positive significant relationship with online repurchase intention. However, future research are recommended to increase the number of variables in their study, increase the sample size, or maybe targeting all group of ages in order to obtain a better results. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21193/1/PPb_NURFARRAHAIN%20ABD%20MALIK%20M%20BM%2018_5.pdf Abd Malik, Nurfarrahain (2018) Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik. (2018) [Student Project] <http://terminalib.uitm.edu.my/21193.pdf> (Unpublished)
spellingShingle Telemarketing. Internet marketing
Market surveys. Including brand choice. Brand loyalty
Purchasing. Selling. Sales personnel. Sales executives
Abd Malik, Nurfarrahain
Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title_full Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title_fullStr Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title_full_unstemmed Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title_short Factors that influence online repurchase intention among customers in Melaka Tengah / Nurfarrahain Abd Malik
title_sort factors that influence online repurchase intention among customers in melaka tengah / nurfarrahain abd malik
topic Telemarketing. Internet marketing
Market surveys. Including brand choice. Brand loyalty
Purchasing. Selling. Sales personnel. Sales executives
url https://ir.uitm.edu.my/id/eprint/21193/