E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.]
E-PJJ is a form of e-learning system that offers working adults to engage in UiTM’s distance learning programme. The system provides the students access to the course materials and lecture notes as well as to the interaction among students, and between students and the lecturers. The purpose of this...
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit UiTM (UiTM Press)
2018
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/21159/ |
| _version_ | 1848805177725812736 |
|---|---|
| author | Kamaralzaman, Surianor Abdul Talib, Faizah Eliza Che Mamat, Rusalbiah Mohi@Mohyi, Zurinawati Dahalan, Muhammad Asyraf |
| author_facet | Kamaralzaman, Surianor Abdul Talib, Faizah Eliza Che Mamat, Rusalbiah Mohi@Mohyi, Zurinawati Dahalan, Muhammad Asyraf |
| author_sort | Kamaralzaman, Surianor |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | E-PJJ is a form of e-learning system that offers working adults to engage in UiTM’s distance learning programme. The system provides the students access to the course materials and lecture notes as well as to the interaction among students, and between students and the lecturers. The purpose of this study was to identify student’s satisfaction toward e-learning programme offered by Institute of Neo Education (iNED). A survey questionnaire was administered among the respondents who are undergraduates in the e-PJJ degree programmes, iNED at UiTM Shah Alam. This research examined the relationship of delivery method, content, communication facilities and system operations towards the level of student’s satisfaction. The findings showed a positive relationship between delivery methods, content, communication facilities, also system operations and student’s satisfaction. In addition, delivery method scored a moderate positive relationship towards student’s satisfaction. This study might be very useful for the institution that offer similar programme, namely distance learning that requires ICT to distribute knowledge, to teach and learn. All the shortcomings in the distance learning would be resolved for better education and service quality for future students. |
| first_indexed | 2025-11-14T22:06:53Z |
| format | Article |
| id | uitm-21159 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:06:53Z |
| publishDate | 2018 |
| publisher | Penerbit UiTM (UiTM Press) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-211592018-08-10T07:18:48Z https://ir.uitm.edu.my/id/eprint/21159/ E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] smrj Kamaralzaman, Surianor Abdul Talib, Faizah Eliza Che Mamat, Rusalbiah Mohi@Mohyi, Zurinawati Dahalan, Muhammad Asyraf Learning. Learning strategies Learning ability Higher Education E-PJJ is a form of e-learning system that offers working adults to engage in UiTM’s distance learning programme. The system provides the students access to the course materials and lecture notes as well as to the interaction among students, and between students and the lecturers. The purpose of this study was to identify student’s satisfaction toward e-learning programme offered by Institute of Neo Education (iNED). A survey questionnaire was administered among the respondents who are undergraduates in the e-PJJ degree programmes, iNED at UiTM Shah Alam. This research examined the relationship of delivery method, content, communication facilities and system operations towards the level of student’s satisfaction. The findings showed a positive relationship between delivery methods, content, communication facilities, also system operations and student’s satisfaction. In addition, delivery method scored a moderate positive relationship towards student’s satisfaction. This study might be very useful for the institution that offer similar programme, namely distance learning that requires ICT to distribute knowledge, to teach and learn. All the shortcomings in the distance learning would be resolved for better education and service quality for future students. Penerbit UiTM (UiTM Press) 2018 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/21159/1/AJ_SURIANOR%20KAMARALZAMAN%20SMRJ%2018.pdf Kamaralzaman, Surianor and Abdul Talib, Faizah Eliza and Che Mamat, Rusalbiah and Mohi@Mohyi, Zurinawati and Dahalan, Muhammad Asyraf (2018) E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.]. (2018) Social and Management Research Journal (SMRJ) <https://ir.uitm.edu.my/view/publication/Social_and_Management_Research_Journal_=28SMRJ=29.html>, 15 (1). pp. 49-66. ISSN 1675-7017 https://smrj.uitm.edu.my/ |
| spellingShingle | Learning. Learning strategies Learning ability Higher Education Kamaralzaman, Surianor Abdul Talib, Faizah Eliza Che Mamat, Rusalbiah Mohi@Mohyi, Zurinawati Dahalan, Muhammad Asyraf E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title | E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title_full | E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title_fullStr | E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title_full_unstemmed | E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title_short | E-learning satisfaction: a perspective on UiTM E-PJJ students / Surianor Kamaralzaman … [et al.] |
| title_sort | e-learning satisfaction: a perspective on uitm e-pjj students / surianor kamaralzaman … [et al.] |
| topic | Learning. Learning strategies Learning ability Higher Education |
| url | https://ir.uitm.edu.my/id/eprint/21159/ https://ir.uitm.edu.my/id/eprint/21159/ |