The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee
Interpersonal citizenship behaviour is a discretionary behaviour, beyond employee job requirements, that supports coworkers and/or supervisors. It requires a relationship between an interpersonal citizenship performer and a receiver in which the performer voluntarily provides benefits to the receive...
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| Format: | Book Section |
| Language: | English |
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Institute of Graduate Studies, UiTM
2016
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| Online Access: | https://ir.uitm.edu.my/id/eprint/20108/ |
| _version_ | 1848804936803942400 |
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| author | Noranee, Shereen |
| author_facet | Noranee, Shereen |
| author_sort | Noranee, Shereen |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Interpersonal citizenship behaviour is a discretionary behaviour, beyond employee job requirements, that supports coworkers and/or supervisors. It requires a relationship between an interpersonal citizenship performer and a receiver in which the performer voluntarily provides benefits to the receiver as an ingredient of the behaviour. Employees who perform interpersonal citizenship behaviour are not only prosocially-motivated but also are motivated by impression management. The level of the behaviour may vary based on the relationship with their supervisors. This study examines the mediating effect of leader-member exchange relationship towards the relationship between prosocial motivation and impression-management motivation. The public university administrative officers. Sets of questionnaires were used to collect data about employee interpersonal citizenship behaviour, employee motivation, and leadermember exchange relationship. The respondents were 210-dyads, which comprised of subordinates and immediate supervisors, from 20 public universities in Malaysia. The result shows that prosocial and impression-management motivation were related to self-rating leadermember exchange, while prosocial motivation had a negative effect on supervisor-rating leader-member exchange quality relationship… |
| first_indexed | 2025-11-14T22:03:04Z |
| format | Book Section |
| id | uitm-20108 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:03:04Z |
| publishDate | 2016 |
| publisher | Institute of Graduate Studies, UiTM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-201082018-06-11T04:01:18Z https://ir.uitm.edu.my/id/eprint/20108/ The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee Noranee, Shereen Performance. Competence. Academic achievement Interpersonal citizenship behaviour is a discretionary behaviour, beyond employee job requirements, that supports coworkers and/or supervisors. It requires a relationship between an interpersonal citizenship performer and a receiver in which the performer voluntarily provides benefits to the receiver as an ingredient of the behaviour. Employees who perform interpersonal citizenship behaviour are not only prosocially-motivated but also are motivated by impression management. The level of the behaviour may vary based on the relationship with their supervisors. This study examines the mediating effect of leader-member exchange relationship towards the relationship between prosocial motivation and impression-management motivation. The public university administrative officers. Sets of questionnaires were used to collect data about employee interpersonal citizenship behaviour, employee motivation, and leadermember exchange relationship. The respondents were 210-dyads, which comprised of subordinates and immediate supervisors, from 20 public universities in Malaysia. The result shows that prosocial and impression-management motivation were related to self-rating leadermember exchange, while prosocial motivation had a negative effect on supervisor-rating leader-member exchange quality relationship… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/20108/1/ABS_SHEREEN%20NORANEE%20TDRA%20VOL%2010%20IGS%2016.pdf Noranee, Shereen (2016) The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee. (2016) In: The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam. |
| spellingShingle | Performance. Competence. Academic achievement Noranee, Shereen The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title | The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title_full | The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title_fullStr | The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title_full_unstemmed | The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title_short | The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee |
| title_sort | mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in malaysian public universities / shereen noranee |
| topic | Performance. Competence. Academic achievement |
| url | https://ir.uitm.edu.my/id/eprint/20108/ |