Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of suppli...
| Format: | Book Section |
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| Language: | English |
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Institute of Graduate Studies, UiTM
2016
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/20063/ |
| _version_ | 1848804925165797376 |
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| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process… |
| first_indexed | 2025-11-14T22:02:53Z |
| format | Book Section |
| id | uitm-20063 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:02:53Z |
| publishDate | 2016 |
| publisher | Institute of Graduate Studies, UiTM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-200632018-06-11T03:53:58Z https://ir.uitm.edu.my/id/eprint/20063/ Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah Customer services. Customer relations Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf UNSPECIFIED (2016) Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah. (2016) In: UNSPECIFIED (ed.) The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam. |
| spellingShingle | Customer services. Customer relations Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title | Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title_full | Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title_fullStr | Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title_full_unstemmed | Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title_short | Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah |
| title_sort | supplier selection decision support model: a case study of giant hypermarket in selangor / raja nazim raja abdullah |
| topic | Customer services. Customer relations |
| url | https://ir.uitm.edu.my/id/eprint/20063/ |