The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin

This research is about a study on effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC). Factors such as advertising, sales promotion, personal selling, publicity and direct marketing have been identified in order to investigate wheth...

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Main Author: Hussin, Suhailey
Format: Student Project
Language:English
Published: Faculty of Business and Management 2007
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/19544/
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author Hussin, Suhailey
author_facet Hussin, Suhailey
author_sort Hussin, Suhailey
building UiTM Institutional Repository
collection Online Access
description This research is about a study on effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC). Factors such as advertising, sales promotion, personal selling, publicity and direct marketing have been identified in order to investigate whether or not these factors have a relationship with customer awareness. The survey is conducted at Melaka area. The sample size for this study is 50 customers from Melaka International Trade Centre (MITC). There were 50 questionnaires were distributed and all 50 questionnaires were returned. Data obtained using two methods that are primary and secondary data. Respondents are required to answer the questionnaires that contain element that potentially have relationship with customer awareness. Data are analyzed using Reliability Test, Pearson Correlation Analysis, Frequency Analysis and Descriptive statistics through SPSS Program. The result shows that all five promotional activities which advertising, sales promotion, personal selling , publicity and direct marketing have significant relationship on customer awareness.
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institution Universiti Teknologi MARA
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publishDate 2007
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spelling uitm-195442023-07-31T04:25:40Z https://ir.uitm.edu.my/id/eprint/19544/ The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin Hussin, Suhailey Market segmentation. Target marketing Customer services. Customer relations This research is about a study on effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC). Factors such as advertising, sales promotion, personal selling, publicity and direct marketing have been identified in order to investigate whether or not these factors have a relationship with customer awareness. The survey is conducted at Melaka area. The sample size for this study is 50 customers from Melaka International Trade Centre (MITC). There were 50 questionnaires were distributed and all 50 questionnaires were returned. Data obtained using two methods that are primary and secondary data. Respondents are required to answer the questionnaires that contain element that potentially have relationship with customer awareness. Data are analyzed using Reliability Test, Pearson Correlation Analysis, Frequency Analysis and Descriptive statistics through SPSS Program. The result shows that all five promotional activities which advertising, sales promotion, personal selling , publicity and direct marketing have significant relationship on customer awareness. Faculty of Business and Management 2007 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/19544/2/19544.pdf Hussin, Suhailey (2007) The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin. (2007) [Student Project] <http://terminalib.uitm.edu.my/19544.pdf> (Unpublished)
spellingShingle Market segmentation. Target marketing
Customer services. Customer relations
Hussin, Suhailey
The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title_full The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title_fullStr The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title_full_unstemmed The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title_short The effectiveness of promotional activities towards creating customer awareness at Melaka International Trade Centre (MITC) / Suhailey Hussin
title_sort effectiveness of promotional activities towards creating customer awareness at melaka international trade centre (mitc) / suhailey hussin
topic Market segmentation. Target marketing
Customer services. Customer relations
url https://ir.uitm.edu.my/id/eprint/19544/