Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh
Three specific manufacturing quality systems were found to be popularly adopted by the local manufacturers, namely; Total Quality Management (TQM), Lean Manufacturing (LM) and Environmental Management System (EMS). Application of the concepts independent of one another appears to be less effective a...
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| Format: | Book Section |
| Language: | English |
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Institute of Graduate Studies, UiTM
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/19514/ |
| _version_ | 1848804791386374144 |
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| author | Mohd Salleh, Noor Azlina |
| author_facet | Mohd Salleh, Noor Azlina |
| author_sort | Mohd Salleh, Noor Azlina |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Three specific manufacturing quality systems were found to be popularly adopted by the local manufacturers, namely; Total Quality Management (TQM), Lean Manufacturing (LM) and Environmental Management System (EMS). Application of the concepts independent of one another appears to be less effective and more often counterproductive toward achieving the desired quality output. This study was initiated towards identifying common parameters within the three systems with a view of formulating a valid Integrated Quality Management Model applicable to the automotive industry to enhance their quality management endeavours. The development of the integrated framework model was carried out in three phases of study. The first phase involved five prominent quality management parameters; Leadership, Information, Human Resource, Operational Control and Suppliers Organization and Customers Management. The parameters were used as the basis for assessing the current implementation standings among the automotive companies. |
| first_indexed | 2025-11-14T22:00:45Z |
| format | Book Section |
| id | uitm-19514 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:00:45Z |
| publishDate | 2014 |
| publisher | Institute of Graduate Studies, UiTM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-195142018-06-12T02:05:40Z https://ir.uitm.edu.my/id/eprint/19514/ Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh Mohd Salleh, Noor Azlina Total quality management. Benchmarking Three specific manufacturing quality systems were found to be popularly adopted by the local manufacturers, namely; Total Quality Management (TQM), Lean Manufacturing (LM) and Environmental Management System (EMS). Application of the concepts independent of one another appears to be less effective and more often counterproductive toward achieving the desired quality output. This study was initiated towards identifying common parameters within the three systems with a view of formulating a valid Integrated Quality Management Model applicable to the automotive industry to enhance their quality management endeavours. The development of the integrated framework model was carried out in three phases of study. The first phase involved five prominent quality management parameters; Leadership, Information, Human Resource, Operational Control and Suppliers Organization and Customers Management. The parameters were used as the basis for assessing the current implementation standings among the automotive companies. Institute of Graduate Studies, UiTM 2014 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/19514/1/ABS_NOOR%20AZLINA%20MOHD%20SALLEH%20TDRA%20VOL%206%20IGS_14.pdf Mohd Salleh, Noor Azlina (2014) Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh. (2014) In: The Doctoral Research Abstracts. IPSis Biannual Publication, 6 (6). Institute of Graduate Studies, UiTM, Shah Alam. |
| spellingShingle | Total quality management. Benchmarking Mohd Salleh, Noor Azlina Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title | Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title_full | Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title_fullStr | Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title_full_unstemmed | Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title_short | Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh |
| title_sort | design and development of integrated quality management model based on tqm, lm and ems in malaysian automotive companies / noor azlina mohd salleh |
| topic | Total quality management. Benchmarking |
| url | https://ir.uitm.edu.my/id/eprint/19514/ |