The effectiveness of new revamp of Harian Metro at Klang Valley: Readers' perception and acceptance / Siti Hajar Mohd Salleh

QR Code

The effectiveness of new revamp of Harian Metro at Klang Valley: Readers' perception and acceptance / Siti Hajar Mohd Salleh

The purpose of this study is to identify the perception and acceptance level of HM's readers towards the new revamp at Klang Valley. It also will help the company to determine whether their new strategies had been done effectively or otherwise. Thus, the objectives of the study are to identify...

Full description

Bibliographic Details
Main Author:	Mohd Salleh, Siti Hajar
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2006
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/19506/

Similar Items

Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah
by: Othman, Zulhan, et al.
Published: (2014)

The contribution of product strategy towards readers' acceptance of the New Straits Times / Muhamad Azhar Parid Azmi
by: Azmi, Muhamad Azhar Parid
Published: (2007)

A study of customer acceptance towards Streamyx products offered by Telekom Malaysia (TM) Berhad, Melaka / Nur Eirna Jamaluddin
by: Jamaluddin, Nur Eirna
Published: (2009)

Customer frustration incident and frustration behavior for priority plus program at Concorde Hotel Shah Alam / Siti Daleela Mohd Wahid
by: Mohd Wahid, Siti Daleela
Published: (2006)

Customer satisfaction level through services quality of MARA / Siti Nur Aminah Abdul Razak and Zawiah Mohd Mahidin
by: Abdul Razak, Siti Nur Aminah, et al.
Published: (2014)

The antecedents and influence of consumer relationship proneness towards perceived relationship quality and customer loyalty of apparel retailing industry in Malaysia / Siti Ilmiah Ismail
by: Ismail, Siti Ilmiah
Published: (2014)

A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin
by: Mohamad Amin, Siti Zarina
Published: (2004)

A study on service quality and student satisfaction at Perpustakaan Sultanah Bahiyah, Universiti Utara Malaysia (UUM) / Nor Syakiroh Ismail and Siti Shakinah Abu Masor
by: Ismail, Nor Syakiroh, et al.
Published: (2018)

Imitation goods in the fashion industry: protection for the consumers / Siti Nur Hajar Hamzah, Farhana Kamarolzaman, and Suhaily Hussain.
by: Hamzah, Siti Nur Hajar, et al.
Published: (2011)

Evaluating potential market acceptance of biomedical services of Pride Outlet Sdn Bhd / Alya Izzatti Azmin, Nik Nur Amalin Nadia Azmi and Nurfarain Hafifie Abd Rashid
by: Azmin, Alya Izzatti, et al.
Published: (2018)

Passenger behavioural intention to use selfservice check-in (SSCI) kiosks at KL International Airport (KLIA) / Mohd Fauzi Abdul Hamid
by: Abdul Hamid, Mohd Fauzi
Published: (2018)

Generation Y Purchase Intention of Personal Care Products: The Influence of Attitude, Subjective Norms and Perceived Behavioural Control / Noor’ain Mohamad Yunus, Rohana Mat Som, Afiza Abdul Majid, Ungku Munirah Ungku Abdul Aziz, Mohd Khalid Mohd Abas
by: Mohamad Yunus, Noor’ain, et al.
Published: (2018)

Understanding the gap analysis towards quality services provided by AWC Facility Solutions Berhad / Noradibah Mohd Ajid
by: Mohd Ajid, Noradibah
Published: (2008)

Customer preferences on master bedroom furniture / Nur Nazariah Md Tahir
by: Md Tahir, Nur Nazariah
Published: (2014)

Explaining store behavioral loyalty: the antecedents and roles of store image, self-image, and social and environment image in the fashion industry / Jamaliah Mohd. Yusof, Prof. Madya Dr. Rosidah Musa and Prof. Madya Dr. Sofiah Abd Rahman
by: Mohd. Yusof, Jamaliah, et al.
Published: (2010)

Shopping mall attractiveness: consumers decision towards the selection of shopping mall / Zaimatul Awang
by: Awang, Zaimatul
Published: (2013)

A study on customer retention in relation to service by cooperative provider in Takaful Ikhlas / Mohd Asyraf Abd. Rahman
by: Abd. Rahman, Mohd Asyraf
Published: (2011)

The influences of electronic word of mouth towards consumer purchasing behavior / Ain Nabila Misran Farah and Syahidah Norjai
by: Misran, Ain Nabila, et al.
Published: (2016)

Client and staff perception toward federal welfare assistance delivery system at Welfare Department, Ministry Of Women, Family And Community Development / Nor Hayati Abdul Shukor... [et al.]
by: Abdul Shukor, Nor Hayati, et al.
Published: (2010)

A study on factors influencing the SERVQUAL (Service Quality) in Perbadanan Putrajaya / Nurul Hamizah Jaslee
by: Jaslee, Nurul Hamizah
Published: (2009)

A basic study on the demand and problems face by micro-computer vendors / Noor Azlina Maarof
by: Maarof, Noor Azlina
Published: (1995)

Factor that influences the acceptance of halal cosmetic products: a study on consumers in Klang Valley / Halymatun Sa'adiah Abd Rani
by: Abd Rani, Halymatun Sa'adiah
Published: (2018)

Study on the impact of the promotions towards customer acceptance the Mayban financial hire purchase: case study analysis in MBF Mentakab Pahang / Mimi Zelia Mustapa
by: Mustapa, Mimi Zelia
Published: (2002)

The factors that influencing customer behavior on servicescape offered by Mutiara Johor Bahru / Mohd Harith Ramli
by: Ramli, Mohd Harith
Published: (2007)

Customer satisfaction and perception towards service quality: a case study of Cognis Oleochemicals in Malaysia / Mohd Hashimi Muhamad Hassim
by: Muhamad Hassim, Mohd Hashimi
Published: (2006)

Customer satisfaction toward Sahabat EON program / Mohd Redza Nizam Radzuan
by: Radzuan, Mohd Redza Nizam
Published: (2008)

Examining the level of service quality towards customer satisfaction at Melaka Stadium Corporation / Munira Mohd Yasin
by: Mohd Yasin, Munira
Published: (2007)

The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid
by: Abdul Hamid, Norizzati
Published: (2007)

The impact of service quality dimension towards customer satisfaction at Melaka International Trade Centre / Nur Fitra Azira Yusop
by: Yusop, Nur Fitra Azira
Published: (2018)

Customer satisfaction towards training course services provided by Institut Pengurusan Melaka (IMM) / Haniza Zawawi
by: Zawawi, Haniza
Published: (2007)

The influence of service quality provided by Melaka International Trade Centre Sdn. Bhd. (MITC) towards customer satisfaction / Mohd Fadzli Abdul Rahman
by: Abdul Rahman, Mohd Fadzli
Published: (2006)

Service quality: evaluation on transaction services in Tabung Haji Banda Kaba, Melaka / Mohammad Ariff Ibrahim
by: Ibrahim, Mohammad Ariff
Published: (2006)

Contract manufacturing service quality and its relationship with customer satisfaction and loyalty in F&B industry / Zulkefli Abdul Rahim
by: Abdul Rahim, Zulkefli
Published: (2018)

Customers' awareness towards products offered by Budayatama Corporation Sdn Bhd / Rafidah Isa
by: Isa, Rafidah
Published: (2007)

A study on customers' perception towards service quality at the main counter of Amanah Saham Nasional Berhad, Kuala Lumpur / Azlina Abdul Ghani
by: Abdul Ghani, Azlina
Published: (2006)

A study: comparing customers' perceptions towards Tabung Haji services and other banks: a case study of Tabung Haji in Wilayah Persekutuan and Melaka branch / Fazilah Asirop
by: Asirop, Fazilah
Published: (2004)

Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia
by: Ambia, Norafidah
Published: (2001)

The impact of service quality on customer satisfaction, a study on Tanjung Offshore Services / Alia Zafira Saleh
by: Saleh, Alia Zafira
Published: (2007)

A study on relationship between service quality and customer satisfaction: a case study of Melaka International Trade Centre (MITC) / Norazah Mohamed Yazid
by: Mohamed Yazid, Norazah
Published: (2007)

Customer perception and satisfaction: eServices quality by MYSPEED to JPJ users / Ainaa Nadia Mohd Amran
by: Mohd Amran, Ainaa Nadia
Published: (2007)