Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that in...
| Main Author: | Abdul Rashid, Mas Anom |
|---|---|
| Format: | Book Section |
| Language: | English |
| Published: |
Institute of Graduate Studies, UiTM
2012
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/19097/ |
Similar Items
User adoption and use of e-government online service / Mas Anom Abdul Rashid and Mohd Noor Azman Othman
by: Abdul Rashid, Mas Anom, et al.
Published: (2010)
by: Abdul Rashid, Mas Anom, et al.
Published: (2010)
Electronic government maturity stage, user's adoption and satisfaction level / Mas Anom Abdul Rashid
by: Abdul Rashid, Mas Anom
Published: (2012)
by: Abdul Rashid, Mas Anom
Published: (2012)
Promotional strategy to convince dial-up users to convert to Streamyx / Nurfaiza Nazura Ramli
by: Ramli, Nurfaiza Nazura
Published: (2008)
by: Ramli, Nurfaiza Nazura
Published: (2008)
User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
by: Abd. Lait, Dg. Suraini
Published: (2009)
by: Abd. Lait, Dg. Suraini
Published: (2009)
Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
by: Abdul Rahman, Nor Irwani
Published: (2015)
by: Abdul Rahman, Nor Irwani
Published: (2015)
The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007)
by: Abdullah, Norshafina
Published: (2007)
The effects of hotel’s brand personality dimensions on customer’s satisfaction in Kuala Lumpur hotels / Nadiah Abu Zaireen
by: Abu Zaireen, Nadiah
Published: (2013)
by: Abu Zaireen, Nadiah
Published: (2013)
' Customers satisfaction towards the effectiveness of order cycle time management at perodua parts sales department / Rohana Bulat
by: Bulat, Rohana
Published: (2019)
by: Bulat, Rohana
Published: (2019)
Factors that lead to customer satisfaction towards online banking / Nur Shafeeka Jailani and Wan Nur Dini Sabrina Wan Azmi
by: Jailani, Nur Shafeeka, et al.
Published: (2018)
by: Jailani, Nur Shafeeka, et al.
Published: (2018)
The Doctoral Research Abstracts: modeling the relationship of research university brand image on students’ satisfaction and its effect on brand loyalty / Noordini Abdullah
by: Abdullah, Noordini
Published: (2016)
by: Abdullah, Noordini
Published: (2016)
The determinants and relationship of customer perceived factors on loyalty for electrical and electronic product brands in Sarawak / Gloria Panit
by: Panit, Gloria
Published: (2013)
by: Panit, Gloria
Published: (2013)
Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi
by: Abdul Wahab, Norasheda, et al.
Published: (2010)
by: Abdul Wahab, Norasheda, et al.
Published: (2010)
Customer satisfaction towards service quality in banking industry: a case study at the main branch of Maybank in Malacca / Nur Fatin Atiqah Mohamad Nasir and Norul Khairunnisa Razali
by: Mohamad Nasir, Nur Fatin Atiqah, et al.
Published: (2013)
by: Mohamad Nasir, Nur Fatin Atiqah, et al.
Published: (2013)
Dimensions of sports and recreational service quality influencing member satisfaction at Ara Muay Thai gym / Nellisa Nursyafira Mohd Fadzli, Fatin Nur Farisha Mohd Razali and Nor Norita Japri
by: Mohd Fadzli, Nellisa Nursyafira, et al.
Published: (2020)
by: Mohd Fadzli, Nellisa Nursyafira, et al.
Published: (2020)
The effect of individualism and collectivism on customer satisfaction in retail sector asian versus western culture / Abdul Hamid Abdul Halim, Muhammad Hafizi Zamri and Mohd Faizol Rizal Mohd Rasid
by: Abdul Halim, Abdul Hamid, et al.
Published: (2018)
by: Abdul Halim, Abdul Hamid, et al.
Published: (2018)
Adopting & measuring customer service quality (SQ) in Islamic banks: A case study in Bank Islam Malaysia Berhad in Segamat, Johor / Nur Insyirah Anuwar
by: Anuwar, Nur Insyirah
Published: (2017)
by: Anuwar, Nur Insyirah
Published: (2017)
Relationship between promotion effectiveness and promotion mix of DNA Asia ICT Sdn. Bhd. / Farino Santani Lian
by: Lian, Farino Santani
Published: (2009)
by: Lian, Farino Santani
Published: (2009)
A study on the effectiveness of the advertising media used by Maybank for its financing services towards customer awareness in 2008 / Ida Aziaty Ramli
by: Ramli, Ida Aziaty
Published: (2008)
by: Ramli, Ida Aziaty
Published: (2008)
The effectiveness of promotionals tools towards customer awareness for Biossentials Puri Spa, Melaka / Ielda Suraya Yahaya
by: Yahaya, Ielda Suraya
Published: (2009)
by: Yahaya, Ielda Suraya
Published: (2009)
A study on the effectiveness of promotional tools used by the Katerina Hotel / Norhidayah Mohd Sehat
Published: (2007)
Published: (2007)
Customer loyalty: A case study of Bank Rakyat, Melawati branch, Kuala Lumpur / Norsaliza Mohd Saad
by: Mohd Saad, Norsaliza
Published: (2006)
by: Mohd Saad, Norsaliza
Published: (2006)
The effectiveness of promotional efforts towards Nestle beverages / Nur Hazwani Masor@Mansor
by: Masor@Mansor, Nur Hazwani
Published: (2007)
by: Masor@Mansor, Nur Hazwani
Published: (2007)
The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by: Othman, Zulhan
Published: (2015)
by: Othman, Zulhan
Published: (2015)
The acceptance of Bank Rakyat services through their corporate social responsibilities (CSR) provided by Bank Rakyat Jasin Melaka / Robieahton Kamarudin
by: Kamarudin, Robieahton
Published: (2008)
by: Kamarudin, Robieahton
Published: (2008)
An initial study of DPMM's performance in promoting Malay enterpreneurs / Roszianah Kasim
by: Kasim, Roszianah
Published: (2006)
by: Kasim, Roszianah
Published: (2006)
The relationship between servicescape, experiential values, self-image congruity and loyalty intention of customers towards department stores in Malaysia / Zuraini Alias
by: Alias, Zuraini
Published: (2017)
by: Alias, Zuraini
Published: (2017)
Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
Published: (2016)
Published: (2016)
The effect of leadership styles towards person organization fit among teachers in Sekolah Kebangsaan Batu Laut / Nur Shuhada Adzam Yukhairiz
by: Adzam Yukhairiz, Nur Shuhada
Published: (2017)
by: Adzam Yukhairiz, Nur Shuhada
Published: (2017)
Event management knowledge domains as the antecedents for successful cultural events in Malaysia / Qistina Donna Lee Abdullah
by: Lee Abdullah, Qistina Donna
Published: (2014)
by: Lee Abdullah, Qistina Donna
Published: (2014)
A study on the association between job-related motivational factors and job satisfaction. Job satisfaction among rank-and-file officers of the Royal Customs Department. A case study at Port Klang Selangor, Malaysia / Nur Ainisa Arifin
by: Arifin, Nur Ainisa
Published: (2003)
by: Arifin, Nur Ainisa
Published: (2003)
A study on customers' satisfaction towards Tabung Haji by using service quality dimension / Zahrul Hisyam Jefrry
by: Jefrry, Zahrul Hisyam
Published: (2015)
by: Jefrry, Zahrul Hisyam
Published: (2015)
Service quality and customer satisfaction towards banking sector: A case study of Bank Persatuan / Aliya Huda Ismail
by: Ismail, Aliya Huda
Published: (2015)
by: Ismail, Aliya Huda
Published: (2015)
Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat
by: Rahmat, Abdul Khabir
Published: (2018)
by: Rahmat, Abdul Khabir
Published: (2018)
The significant of a wayfinding plan for Jong’s crocodile farm and zoo as a factor to add customer satisfaction / Alex Anderian Geling
by: Geling, Alex Anderian
Published: (2013)
by: Geling, Alex Anderian
Published: (2013)
Warranty and its effect towards customer satisfaction in Malaysia’s electronic industry / Mohd Rizaimy Shaharudin... [et al.]
by: Shaharudin, Mohd Rizaimy, et al.
Published: (2011)
by: Shaharudin, Mohd Rizaimy, et al.
Published: (2011)
Commercial - customers satisfaction in Islamic banking scheme : a case study in Kedah / Noorsaliza Zainal, Zulkafli Mohd. Yusof, Marwan Hashim... [et.al.]
by: Mohd. Yusof, Zulkafli, et al.
Published: (2005)
by: Mohd. Yusof, Zulkafli, et al.
Published: (2005)
A case study on perceived waiting time, customer satisfaction and repatronization at Kentucky Fried Chicken (KFC), i-City, Section 7, Shah Alam / Wan Nur Farhana Wan Sazali and Maisarah Mazlan
by: Wan Sazali, Wan Nur Farhana, et al.
Published: (2013)
by: Wan Sazali, Wan Nur Farhana, et al.
Published: (2013)
Antecedents of customer loyalty towards private commercial banks in Bangladesh / Md Wasiul Karim and Mohammad Abdul Matin Chowdhury
by: Karim, Md Wasiul, et al.
Published: (2021)
by: Karim, Md Wasiul, et al.
Published: (2021)
Discovering Malaysian state e-government maturity stage : Implementation process and progress / Mas Anom Abdul Rashid, Mohd Noor Azman Othman and Narehan Hassan
by: Abdul Rashid, Mas Anom, et al.
Published: (2014)
by: Abdul Rashid, Mas Anom, et al.
Published: (2014)
A study on factors that contribute to customer satisfaction of Perkeso Kuala Pilah / Ras Nurdiana Abd Rashid
by: Abd Rashid, Ras Nurdiana
Published: (2014)
by: Abd Rashid, Ras Nurdiana
Published: (2014)
Similar Items
-
User adoption and use of e-government online service / Mas Anom Abdul Rashid and Mohd Noor Azman Othman
by: Abdul Rashid, Mas Anom, et al.
Published: (2010) -
Electronic government maturity stage, user's adoption and satisfaction level / Mas Anom Abdul Rashid
by: Abdul Rashid, Mas Anom
Published: (2012) -
Promotional strategy to convince dial-up users to convert to Streamyx / Nurfaiza Nazura Ramli
by: Ramli, Nurfaiza Nazura
Published: (2008) -
User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
by: Abd. Lait, Dg. Suraini
Published: (2009) -
Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
by: Abdul Rahman, Nor Irwani
Published: (2015)