Commercial - customers satisfaction in Islamic banking scheme : a case study in Kedah / Noorsaliza Zainal, Zulkafli Mohd. Yusof, Marwan Hashim... [et.al.]

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Commercial - customers satisfaction in Islamic banking scheme : a case study in Kedah / Noorsaliza Zainal, Zulkafli Mohd. Yusof, Marwan Hashim... [et.al.]

Islamic banking scheme (IBS) was officially introduced by Bank Negara Malaysia on March 4 1993. Though many studies had been done on IBS in Malaysia but the studies on customer satisfaction are still new and lacking. This research is designed to identify determinants of customer satisfaction and cri...

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Bibliographic Details
Main Authors:	Mohd. Yusof, Zulkafli, Hashim, Marwan, Hassan, Rosli
Format:	Research Reports
Language:	English
Published:	Institute of Research Management & Innovation 2005
Subjects:	Customer services. Customer relations Banking
Online Access:	https://ir.uitm.edu.my/id/eprint/19047/

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