The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek

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The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek

There are a lot of previous researches focusing to the customer satisfaction topic. In this research, the main objective is to determine the level of customer satisfaction; however, this research will be focusing customer satisfaction in internal customer perspectives. Using the three of services el...

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Bibliographic Details
Main Author:	Malek, Haqimi
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2009
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/19043/

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