Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir

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Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir

The purpose of this research is to study the customer's satisfaction towards the services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka and the relationship between counter service, service quality, and physical facilities with customer's satisfaction. Moreover, this study wi...

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Bibliographic Details
Main Author:	Mohd Bashir, Ahmad Bahtiar
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2006
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/18961/

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