Technology readiness, customer perceived value, customer information satisfaction and behavioral intention on tablet-based menu ordering experience / Muhammad Izzat Zulkifly

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Technology readiness, customer perceived value, customer information satisfaction and behavioral intention on tablet-based menu ordering experience / Muhammad Izzat Zulkifly

It is a common practice among restaurateurs to provide menu cards as a medium of communication to speak about their menu items. Many limitations have been identified from the use of this method of menu ordering such as customer indecision and other forms of service failures. Tablet-based menu orderi...

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Bibliographic Details
Main Author:	Izzat Zulkifly, Muhammad
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/18885/

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