Customer satisfaction towards KTM Komuter facilities and front liner attitudes / Noorafizah Kasim

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Customer satisfaction towards KTM Komuter facilities and front liner attitudes / Noorafizah Kasim

This study identifies the level of customer of customer satisfaction towards KTM Komuter facilities at the station and front liner attitudes. For the purposes of this study, the exploratory research was deployed. Judgmental sampling has been utilized with 100 respondents as a sample size. Both secon...

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Bibliographic Details
Main Author:	Kasim, Noorafizah
Format:	Student Project
Language:	English
Published:	Faculty of Business Management 2006
Online Access:	https://ir.uitm.edu.my/id/eprint/18510/

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