Relationships among corporate website quality, user satisfaction and behavioural loyalty / Sandra Rangai Balang

QR Code

Relationships among corporate website quality, user satisfaction and behavioural loyalty / Sandra Rangai Balang

This study aimed to examine how corporate website quality would affect the users’ satisfaction and behavioral loyalty. Besides that, the role of frequency of website visit was also investigated to understand its influences on the relationships of corporate website quality, users’ satisfaction and th...

Full description

Bibliographic Details
Main Author:	Rangai Balang, Sandra
Format:	Thesis
Language:	English
Published:	2013
Subjects:	Indexes (General)
Online Access:	https://ir.uitm.edu.my/id/eprint/18458/

Similar Items

Relationships among corporate website quality, visitor satisfaction and visitor loyalty / Voon Boo Ho and Sandra Rangai Balang
by: Voon, Boo Ho, et al.
Published: (2010)

Role of shopping value on green image and store loyalty relationship / Jamaliah Mohd. Yusof, Rosidah Musa and Sofiah Abd. Rahman
by: Mohd. Yusof, Jamaliah, et al.
Published: (2013)

Collaboration and feedback in the revision of compositions of secondary ESL students / Sandra Sim Phek Lin
by: Sim, Sandra Phek Lin
Published: (2010)

A profile of U.S. home internet users and online shoppers : implications for retailers and e-tailers / Sandra McKay, Uday Tate and Mary Blalock
by: McKay, Sandra, et al.
Published: (2002)

Chapter 9: Noongapedia karnany balang – responses to challenges
by: Buchanan, J., et al.
Published: (2016)

Historic First: Testimony of a Foresight / Corporate Communications & International Relations Office, UiTM
by: UiTM, Corporate Communications & International Relations Office
Published: (2006)

Visual impairment among adult in selected rural area / Dyg Dyg Noor Sandra Ramada Datu Gulam
by: Datu Gulam, Dyg Dyg Noor Sandra Ramada
Published: (2015)

How to make the board effective for good practices of corporate governance / Yusniyati Yusri and Mohamad Azmi Nias Ahmad
by: Yusri, Yusniyati, et al.
Published: (2003)

Customer’s Loyalty Of Indonesia Cellular Operators: Roles Of User Experience, Satisfaction, Switching Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)

Development of Closed–Loop Supply Chain Network in Terms of Corporate Social Responsibility
by: Pedram, Ali, et al.
Published: (2017)

The impact of corporate image on students’ satisfaction and loyalty
by: Abdullah, Zulhamri, et al.
Published: (2018)

The impact of corporate image on students' satisfaction and loyalty
by: Abdullah, Zulhamri, et al.
Published: (2018)

Tax non-compliance of small-and medium-sized corporations (SMCs) and tax auditors' aggressiveness in judgment when auditing SMCs / Nor Azrina Mohd Yusof @ Ghani
by: Mohd Yusof @ Ghani, Nor Azrina
Published: (2016)

The relationship of school principals' leadership styles and emotional intelligence on school effectiveness / Sueb Ibrahim
by: Ibrahim, Sueb
Published: (2016)

Mediating effect of new media users’ satisfaction on the relationship between value perception and brand loyalty
by: Ruan, Qijie, et al.
Published: (2024)

Relationship between website quality and user willingness to donate to non-profit organizations
by: Ibrahim, Muhamad Shamsul
Published: (2017)

A study of the internal security act 1960 (act 82) in Malaysia and its human rights implications in Malaysia / Luke Ressa Balang, Zaki Asyraf Zubir and Firdaus Azmir Md Nor
by: Balang, Luke Ressa, et al.
Published: (2006)

Pengekalan budaya Melayu dalam masyarakat Melayu Kampung Padang Balang, Gombak
by: Nur Qhairun Nabiha Hussin,, et al.
Published: (2022)

Customer loyalty attributes, satisfaction and behavioural loyalty / Nurul Nadiah Azizan
by: Azizan, Nurul Nadiah
Published: (2013)

Examining the role of increased penalties on tax advisers in improving tax compliance under the self-assessment system / K. Sandra Segaran a/l Karuppiah.
by: Karuppiah, K. Sandra Segaran
Published: (2001)

The influence of website characteristics on online consumer loyalty
by: guo, lerui
Published: (2007)

Relationship between level of income and method of contribution and appointment of Islamic Waqf Bank as an agent in collecting waqf fund / Muhammad Ridhwan Ab. Aziz ... [et al.]
by: Ab. Aziz, Muhammad Ridhwan, et al.
Published: (2014)

User participation in website development
by: Issa, Tomayess, et al.
Published: (2008)

From essence to being: the philosophy of Mulla Sandra and Martin Heidegger. 2010. Muhammad Kamal.
by: Ibrahim Abu Bakar,
Published: (2012)

Exploring Islamic website features that influence user satisfaction: a conceptual model
by: Aliyu, Mansur, et al.
Published: (2012)

Understanding The Relationships Of Program Satisfaction, Program Loyalty And Store Loyalty Among Cardholders Of Loyalty Programs
by: Omar, Nor Asiah, et al.
Published: (2011)

Hotel service recovery and service quality: Influences of corporate image and generational diﬀerences in the relationship between customer satisfaction and loyalty
by: Cheng, Boon Liat *, et al.
Published: (2017)

Hotel Service Recovery and Service Quality: Influences of Corporate Image and Generational Differences in the Relationship between Customer Satisfaction and Loyalty
by: Cheng, Boon Liat, et al.
Published: (2017)

Enhancing facility layout design using quality function deployment (QFD) approach / Masalina Md Ali
by: Md Ali, Masalina
Published: (2011)

Sustainability reporting on Malaysian local authority websites
by: Joseph, Corina
Published: (2010)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005)

Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
by: Hayati Ishak, Amal
Published: (2016)

Assessing the effect of loyalty program benefits in satisfaction- loyalty relationship: evidence from Malaysia
by: Nor Asiah Omar,, et al.
Published: (2015)

Undergraduates’ speaking anxiety in English as second language (ESL) classrooms / Kimberley Lau Yih Long, Yeo Jiin Yih and Sandra Sim Phek Lin
by: Yih, Kimberley Long Lau, et al.
Published: (2019)

Determinants in customers' satisfaction towards quality of the Ar-Rahnu service provided : case study in Kluang, Johor / Norhazwani Ramli
by: Ramli, Norhazwani
Published: (2015)

The Relationship between customer satisfaction, Corporate Social Responsibility activities towards customer loyalty in TNB Kuantan Pahang
by: Juriana Yusoh,
Published: (2022)

Does Satisfaction Mediate the Relationship Between Relationship Equity and Customer Loyalty?
by: Rabbanee, Fazlul, et al.
Published: (2012)

The Kulliyyah of Allied Health Science : pioneering quality health and well-being
by: Abdul Rahman, Suzanah
Published: (2019)

The perception of Muslim users on reliability of Islamic websites
by: Mohammad Nassr, Rasheed, et al.
Published: (2014)

User perceptions of Islamic website (I-webs)
by: S. Abd. Aziz, Madihah, et al.
Published: (2016)