Keretapi Tanah Melayu (KTM) commuter : Railway transportation service satisfaction towards customers' loyalty / Amir Fikri Zawawi

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Keretapi Tanah Melayu (KTM) commuter : Railway transportation service satisfaction towards customers' loyalty / Amir Fikri Zawawi

This research paper involves the investigation on customers' loyalty of Keretapi Tanah Melayu (KTM) commuter railway transportation service satisfaction. This research systematically analyzes some relevant literature regarding the underlying factors of service satisfaction on customers' lo...

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Bibliographic Details
Main Author:	Zawawi, Amir Fikri
Format:	Student Project
Language:	English
Published:	Faculty of Business Management 2017
Online Access:	https://ir.uitm.edu.my/id/eprint/18355/

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