An electronic banking model on service quality / Noriza Mat Daud

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An electronic banking model on service quality / Noriza Mat Daud

This research deals with electronic service quality (e-service quality) which is considered as the critical factor that gives impact online retailing. There are several eservice quality dimensions which are ease of use, linkage, appearance, structure and layout, content and information, reliabili...

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Bibliographic Details
Main Author:	Mat Daud, Noriza
Format:	Thesis
Language:	English
Published:	2005
Subjects:	Electronic Computers. Computer Science
Online Access:	https://ir.uitm.edu.my/id/eprint/1832/

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