Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid

This study is important to understand the preferences of visitors on travel website content. It is mainly confined to the features of travel websites that are preferred by visitors. This research is able to enhance the effectiveness of travel websites and increase the usability of travel websites am...

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Main Authors: Mohd Akhuan, Norfadhilah, Fazil, Fauzunnasirah, Abdul Hamid, Shareenie Shera
Format: Research Reports
Language:English
Published: Research Management Institute (RMI) 2012
Online Access:https://ir.uitm.edu.my/id/eprint/18171/
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author Mohd Akhuan, Norfadhilah
Fazil, Fauzunnasirah
Abdul Hamid, Shareenie Shera
author_facet Mohd Akhuan, Norfadhilah
Fazil, Fauzunnasirah
Abdul Hamid, Shareenie Shera
author_sort Mohd Akhuan, Norfadhilah
building UiTM Institutional Repository
collection Online Access
description This study is important to understand the preferences of visitors on travel website content. It is mainly confined to the features of travel websites that are preferred by visitors. This research is able to enhance the effectiveness of travel websites and increase the usability of travel websites among visitors. Besides that, this study also reveals the pattern of internet use among visitors when planning a trip and direction which lead them to perform online transaction. The three main objectives of the study are to: (1) define visitors' levels of usage of the travel websites as information source and for product purchase; (2) determine the website features that would most likely to attract and retain visitors; and (3) measure the relative importance of various content attributes on travel websites. The research method in this study involves a survey technique which will be used to gather information. A structured questionnaire will be distributed to the sample of study in Melaka tourist destination. The location for data collection is chosen based on the place where visitors could be accessed conveniently. Tourist destinations in Banda Hilir and Ayer Keroh have been seen as the appropriate location and the international and domestic visitors have been identified as the population for this study. The outcomes of this study will be used to indicate the existence of important features that could be considered in websites development. This study will present a comprehensive description on the preferences of visitors on travel websites content. This defines a mechanism which travel marketers could apply in developing travel websites that able to deliver effective and good service quality to visitors.
first_indexed 2025-11-14T21:55:29Z
format Research Reports
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T21:55:29Z
publishDate 2012
publisher Research Management Institute (RMI)
recordtype eprints
repository_type Digital Repository
spelling uitm-181712019-03-04T06:51:30Z https://ir.uitm.edu.my/id/eprint/18171/ Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid Mohd Akhuan, Norfadhilah Fazil, Fauzunnasirah Abdul Hamid, Shareenie Shera This study is important to understand the preferences of visitors on travel website content. It is mainly confined to the features of travel websites that are preferred by visitors. This research is able to enhance the effectiveness of travel websites and increase the usability of travel websites among visitors. Besides that, this study also reveals the pattern of internet use among visitors when planning a trip and direction which lead them to perform online transaction. The three main objectives of the study are to: (1) define visitors' levels of usage of the travel websites as information source and for product purchase; (2) determine the website features that would most likely to attract and retain visitors; and (3) measure the relative importance of various content attributes on travel websites. The research method in this study involves a survey technique which will be used to gather information. A structured questionnaire will be distributed to the sample of study in Melaka tourist destination. The location for data collection is chosen based on the place where visitors could be accessed conveniently. Tourist destinations in Banda Hilir and Ayer Keroh have been seen as the appropriate location and the international and domestic visitors have been identified as the population for this study. The outcomes of this study will be used to indicate the existence of important features that could be considered in websites development. This study will present a comprehensive description on the preferences of visitors on travel websites content. This defines a mechanism which travel marketers could apply in developing travel websites that able to deliver effective and good service quality to visitors. Research Management Institute (RMI) 2012 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/18171/2/LP_NORFADHILAH%20MOHD%20AKHUAN%20RMI%2012_5.pdf Mohd Akhuan, Norfadhilah and Fazil, Fauzunnasirah and Abdul Hamid, Shareenie Shera (2012) Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid. (2012) [Research Reports] (Unpublished)
spellingShingle Mohd Akhuan, Norfadhilah
Fazil, Fauzunnasirah
Abdul Hamid, Shareenie Shera
Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title_full Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title_fullStr Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title_full_unstemmed Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title_short Visitors' preferences on travel website content / Norfadhilah Mohd Akhuan, Fauzunnasirah Fazil and Shareenie Shera Abdul Hamid
title_sort visitors' preferences on travel website content / norfadhilah mohd akhuan, fauzunnasirah fazil and shareenie shera abdul hamid
url https://ir.uitm.edu.my/id/eprint/18171/