Trust and securities division: customer satisfaction toward public delivery service (PDS) / Siti Amaliya Mohd Radyi

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Trust and securities division: customer satisfaction toward public delivery service (PDS) / Siti Amaliya Mohd Radyi

Improving quality and customer satisfaction have received considerable attention from various parties in recent years. This study examines the exact dimensions contributing in customer satisfaction toward service delivery by Trust and Securities Division (SPAS). BPAS is a part of Account General Dep...

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Bibliographic Details
Format:	Student Project
Published:	Faculty of Business and Management 2008
Online Access:	https://ir.uitm.edu.my/id/eprint/18004/

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