Customer satisfaction at counter service in Maybank Tmn Universiti SSC / Nur Rawaida Karni

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Customer satisfaction at counter service in Maybank Tmn Universiti SSC / Nur Rawaida Karni

This study was conducted to identify the factors that will lead to customer satisfaction in Maybank Tmn. Universiti (MTU). In the current scenario of banking industry, the question arises whether the customers are satisfied or otherwise and what are the elements that may lead to the satisfaction or...

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Bibliographic Details
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2007
Online Access:	https://ir.uitm.edu.my/id/eprint/17988/

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