Customer's satisfaction towards Customer Service Centre of Syarikat Air Melaka Berhad, Bangunan Graha Maju, Melaka / Mohammad Sufian Abdul Manan

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Customer's satisfaction towards Customer Service Centre of Syarikat Air Melaka Berhad, Bangunan Graha Maju, Melaka / Mohammad Sufian Abdul Manan

The purpose of this research is to measure the customer satisfaction towards Customer Service Centre that was under supervision of Syarikat Air Melaka Berhad. The main objectives of this research are, to determine significant relationship between customer satisfaction and responsiveness, reliability...

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Bibliographic Details
Main Author:	Abdul Manan, Mohammad Sufian
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2008
Online Access:	https://ir.uitm.edu.my/id/eprint/17968/

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