Measuring customer serving time at TH Seremban toward better and quality delivery / Bibi Hajarah Hasrap

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Measuring customer serving time at TH Seremban toward better and quality delivery / Bibi Hajarah Hasrap

This research paper objective are to identifies first, the relevant serving period at TH counter, second, to identify the causes of service delay at the counter and the third is to find a way to minimize the serving period for the aim to serve better an quality delivery at TH counter. This study hig...

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Bibliographic Details
Format:	Student Project
Published:	Faculty of Business and Management 2008
Online Access:	https://ir.uitm.edu.my/id/eprint/17939/

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