The relationship between employee individual, job and organizational characteristics with job satisfaction, organizational commitment and propensity to leave in the hotel industry in Tehran, Iran / Leila Radmand

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The relationship between employee individual, job and organizational characteristics with job satisfaction, organizational commitment and propensity to leave in the hotel industry in Tehran, Iran / Leila Radmand

Operational employees play a pivotal role in delivering superior service quality to customers or converting aggrieved customers into satisfied and loyal ones. However, high workforce turnover rate, especially on operational level employees has been one of the most pressing issues of the global hotel...

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Bibliographic Details
Main Author:	Radmand, Leila
Format:	Thesis
Language:	English
Published:	2011
Subjects:	Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/17573/

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