The significant relationship among factors contributing towards customer satisfaction at Y-Centre, UTC Melaka / Siti Yuwanis Zainal Abidin

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The significant relationship among factors contributing towards customer satisfaction at Y-Centre, UTC Melaka / Siti Yuwanis Zainal Abidin

The purpose of this research was to determine the significant relationship among resource, outcomes, process and image and social responsibility towards customer satisfaction at Y-Centre, Melaka. There were four objectives in this research: 1) to investigate whether resource has positive relationshi...

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Bibliographic Details
Main Author:	Zainal Abidin, Siti Yuwanis
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2017
Online Access:	https://ir.uitm.edu.my/id/eprint/17302/

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