The relationship between service quality and tourists' satisfaction at Malacca River Cruise / Maria Albert Panie , Nur Liyana Abdul Rahman and Tracy Alasta Saweng @ Suki

The relationship between service quality and tourists' satisfaction at Malacca River Cruise / Maria Albert Panie , Nur Liyana Abdul Rahman and Tracy Alasta Saweng @ Suki

This research is to evaluate the relationship between service quality provided at Malacca River Cruise towards satisfaction among International tourists'. In this research, there are five dimensions to measure the tourist satisfaction. Therefore, this study find that there are five service qual...

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Bibliographic Details
Main Authors: Maria Albert Panie, Nur Liyana Abdul Rahman, Tracy Alasta Saweng @ Suki
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2014
Online Access:https://ir.uitm.edu.my/id/eprint/17218/

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