A study on customers’ satisfaction towards service quality at Menara Taming Sari Melaka / Fairus Sabran , Mohd Amnn Abu Hussin and Ros Farrah Ain Johar

A study on customers’ satisfaction towards service quality at Menara Taming Sari Melaka / Fairus Sabran , Mohd Amnn Abu Hussin and Ros Farrah Ain Johar

The present research was conducted at Menara Taming Sari Melaka, This research intends to measure customers' satisfaction towards the service quality at Menara Taming Sari Melaka which located in Banda Hilir, Melaka, Malaysia, Service Quality (SERVQUAL) model was used to assess service quality...

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Bibliographic Details
Main Authors: Sabran, Fairus, Abu Hussin, Mohd Amnn, Ain Johar, Ros Farrah
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2013
Online Access:https://ir.uitm.edu.my/id/eprint/17209/

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