Measuring customer satisfaction towards service quality of counter at Malacca Municipal Council / Azizah Aini...[et al]

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Measuring customer satisfaction towards service quality of counter at Malacca Municipal Council / Azizah Aini...[et al]

The purpose of this study is to investigate the .customers' satisfaction on service quality towards the municipal councils at several locations in Melaka, wllich are Jasin, Hang Tuah Jaya, Melaka Tengah and Alor Gajah. The customers' satisfaction towards the service quality of counter serv...

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Bibliographic Details
Main Author:	Azizah Aini
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2013
Online Access:	https://ir.uitm.edu.my/id/eprint/16931/

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