Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldn...
| Format: | Article |
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| Language: | English |
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Faculty of Business and Management ; UiTM Press
2005
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| Online Access: | https://ir.uitm.edu.my/id/eprint/16742/ |
| _version_ | 1848804089326993408 |
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| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among Malaysian employees working in the hotel industry. Regression analyses on a sample of 188 employees showed that instrumental procedural fairness had a positive and significant effect on OCBI instead of OCBO. On the other hand, noninstrumental procedural justice had a positive and significant impact on OCBO instead of OCBI. Hence, both hypotheses were not supported. Findings and implications for managerial practice are discussed. |
| first_indexed | 2025-11-14T21:49:35Z |
| format | Article |
| id | uitm-16742 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:49:35Z |
| publishDate | 2005 |
| publisher | Faculty of Business and Management ; UiTM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-167422018-01-15T13:36:42Z https://ir.uitm.edu.my/id/eprint/16742/ Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah jibe The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among Malaysian employees working in the hotel industry. Regression analyses on a sample of 188 employees showed that instrumental procedural fairness had a positive and significant effect on OCBI instead of OCBO. On the other hand, noninstrumental procedural justice had a positive and significant impact on OCBO instead of OCBI. Hence, both hypotheses were not supported. Findings and implications for managerial practice are discussed. Faculty of Business and Management ; UiTM Press 2005 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/16742/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2005.pdf UNSPECIFIED (2005) Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah. (2005) Journal of International Business, Economics and Entrepreneurship (JIBE) <https://ir.uitm.edu.my/view/publication/Journal_of_International_Business,_Economics_and_Entrepreneurship_=28JIBE=29.html>, 2 (1). pp. 79-92. ISSN 0128-7494 https://jibe.uitm.edu.my/ |
| spellingShingle | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_full | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_fullStr | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_full_unstemmed | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_short | Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_sort | instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / aizzat mohd. nasurdin and t. ramayah |
| url | https://ir.uitm.edu.my/id/eprint/16742/ https://ir.uitm.edu.my/id/eprint/16742/ |