User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait

The purpose of this study was to construct an understanding of user satisfaction on printed materials in Perpustakaan Tun Abdul Razak (PTAR) 2. The data from distributions questionnaires gives insight as to the important of printed materials in students1 learning method. Three elements, adequacy of...

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Bibliographic Details
Main Author: Abd. Lait, Dg. Suraini
Format: Student Project
Language:English
Published: Faculty of Information Management 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/15704/
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author Abd. Lait, Dg. Suraini
author_facet Abd. Lait, Dg. Suraini
author_sort Abd. Lait, Dg. Suraini
building UiTM Institutional Repository
collection Online Access
description The purpose of this study was to construct an understanding of user satisfaction on printed materials in Perpustakaan Tun Abdul Razak (PTAR) 2. The data from distributions questionnaires gives insight as to the important of printed materials in students1 learning method. Three elements, adequacy of collections, currency of collections, and relevance of collections, play important role in student's usage of printed materials that leads to either student satisfied or not. The objectives of this study are to identify the types of popular printed reference materials used by students for academic purpose in PTAR 2, to investigate the problems faced by the students in using printed reference materials and to identify the student's satisfaction towards printed materials collection in PTAR 2.
first_indexed 2025-11-14T21:45:14Z
format Student Project
id uitm-15704
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T21:45:14Z
publishDate 2009
publisher Faculty of Information Management
recordtype eprints
repository_type Digital Repository
spelling uitm-157042021-08-26T07:53:23Z https://ir.uitm.edu.my/id/eprint/15704/ User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait Abd. Lait, Dg. Suraini Customer services. Customer relations Universiti Teknologi MARA Printing The purpose of this study was to construct an understanding of user satisfaction on printed materials in Perpustakaan Tun Abdul Razak (PTAR) 2. The data from distributions questionnaires gives insight as to the important of printed materials in students1 learning method. Three elements, adequacy of collections, currency of collections, and relevance of collections, play important role in student's usage of printed materials that leads to either student satisfied or not. The objectives of this study are to identify the types of popular printed reference materials used by students for academic purpose in PTAR 2, to investigate the problems faced by the students in using printed reference materials and to identify the student's satisfaction towards printed materials collection in PTAR 2. Faculty of Information Management 2009 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/15704/1/PPb_DG.SURAINI%20ABD%20LAIT%20IM%2009_5.pdf Abd. Lait, Dg. Suraini (2009) User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait. (2009) [Student Project] (Unpublished)
spellingShingle Customer services. Customer relations
Universiti Teknologi MARA
Printing
Abd. Lait, Dg. Suraini
User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title_full User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title_fullStr User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title_full_unstemmed User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title_short User Satisfaction on printer materials in Perpustakaan Tun Abdul Razak (PTAR)2 / Dg. Suraini Abd. Lait
title_sort user satisfaction on printer materials in perpustakaan tun abdul razak (ptar)2 / dg. suraini abd. lait
topic Customer services. Customer relations
Universiti Teknologi MARA
Printing
url https://ir.uitm.edu.my/id/eprint/15704/