Customer satisfaction towards counter service: A case study at Road Transport Department Bukit Katil, Melaka / Noorazuan Ahmad and Muhamad Shafiq Md Koma

Customer satisfaction towards counter service: A case study at Road Transport Department Bukit Katil, Melaka / Noorazuan Ahmad and Muhamad Shafiq Md Koma

Counter service is frontline service which is important to the public organization and also private organization (Muhamad Sarji, 1992). Nowadays, counter service become one of the important service at government department to provide service to the public. It‟s important to government to always impr...

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Bibliographic Details
Main Authors: Ahmad, Noorazuan, Md Koma, Muhamad Shafiq
Format: Student Project
Language:English
Published: Faculty of Administrative Science and Policy Studies 2013
Subjects:
Consciousness. Cognition
Malaysia
Online Access:https://ir.uitm.edu.my/id/eprint/15050/

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