A study on students’ satisfaction towards the housing facilities at Apartment Pelajar Jalan Tun Ali (APJTA) / Mohd Irwan Wahab and Ahmad Farid Zainal

A study on students’ satisfaction towards the housing facilities at Apartment Pelajar Jalan Tun Ali (APJTA) / Mohd Irwan Wahab and Ahmad Farid Zainal

Service quality is a concept that has aroused considerable interest and debate in the research literature because of the difficulties in both defining and measuring it with no overall consensus emerging on either. Customer satisfaction and service quality are often treated together as functions of c...

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Bibliographic Details
Main Authors: Wahab, Mohd Irwan, Zainal, Ahmad Farid
Format: Student Project
Language:English
Published: Faculty of Administrative Science and Policy Studies 2012
Subjects:
Malaysia
Student affairs services. Student personnel administration
Online Access:https://ir.uitm.edu.my/id/eprint/14999/

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