Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon

The purpose of this research is to identify the factor that influences customer intention toward online shopping among Universiti Tun Hussien Onn Malaysia (UTHM) students. This research is based on a sample of 345 respondents who in Faculty of Electrical and Electronic Engineering and Faculty of...

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Main Author: Md Zaidon, Faizzatul
Format: Student Project
Language:English
Published: Faculty of Business Management 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/14762/
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author Md Zaidon, Faizzatul
author_facet Md Zaidon, Faizzatul
author_sort Md Zaidon, Faizzatul
building UiTM Institutional Repository
collection Online Access
description The purpose of this research is to identify the factor that influences customer intention toward online shopping among Universiti Tun Hussien Onn Malaysia (UTHM) students. This research is based on a sample of 345 respondents who in Faculty of Electrical and Electronic Engineering and Faculty of Management Technology and Business Universiti Tun Hussien Onn Malaysia. The result show, there are four factors that has a significant relationship with customer online shopping intention which is internet marketing environment, product characteristic, promotional offer and trust. However, only familiarity and trust have significant influence toward customer intention on online shopping. While internet marketing environment, product characteristic and promotional offer did not have a significant influence toward customer intention on online shopping.
first_indexed 2025-11-14T21:41:20Z
format Student Project
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T21:41:20Z
publishDate 2016
publisher Faculty of Business Management
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spelling uitm-147622016-09-27T02:24:46Z https://ir.uitm.edu.my/id/eprint/14762/ Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon Md Zaidon, Faizzatul Telemarketing. Internet marketing Internet advertising The purpose of this research is to identify the factor that influences customer intention toward online shopping among Universiti Tun Hussien Onn Malaysia (UTHM) students. This research is based on a sample of 345 respondents who in Faculty of Electrical and Electronic Engineering and Faculty of Management Technology and Business Universiti Tun Hussien Onn Malaysia. The result show, there are four factors that has a significant relationship with customer online shopping intention which is internet marketing environment, product characteristic, promotional offer and trust. However, only familiarity and trust have significant influence toward customer intention on online shopping. While internet marketing environment, product characteristic and promotional offer did not have a significant influence toward customer intention on online shopping. Faculty of Business Management 2016 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/14762/1/PPb_FAIZZATUL%20MD%20ZAIDON%20BM%2016_5.pdf Md Zaidon, Faizzatul (2016) Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon. (2016) [Student Project] <http://terminalib.uitm.edu.my/14762.pdf> (Unpublished)
spellingShingle Telemarketing. Internet marketing
Internet advertising
Md Zaidon, Faizzatul
Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title_full Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title_fullStr Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title_full_unstemmed Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title_short Factors that influence customer online shopping intention among Universiti Tun Hussien Onn Malaysia (UTHM) students / Faizzatul Md Zaidon
title_sort factors that influence customer online shopping intention among universiti tun hussien onn malaysia (uthm) students / faizzatul md zaidon
topic Telemarketing. Internet marketing
Internet advertising
url https://ir.uitm.edu.my/id/eprint/14762/