An exploratory analysis of organizational citizenship behaviour factor structure among employees in hotel industry / Shaiful Annuar Khalid and Hassan Ali

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An exploratory analysis of organizational citizenship behaviour factor structure among employees in hotel industry / Shaiful Annuar Khalid and Hassan Ali

Most of the literature on organizational citizenship behavior (OCB) was developed in the West, mainly North America. Not much is known about the meaningfulness and categories of OCB in other cultural environment such as Malaysia. This study investigates the dimensionality of OCB using a sample of h...

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Bibliographic Details
Main Authors:	Khalid, Shaiful Annuar, Alias, Hassan
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA, Perlis 2005
Subjects:	Performance standards Quality control
Online Access:	https://ir.uitm.edu.my/id/eprint/14682/

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