The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to e...
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/14291/ |
| _version_ | 1848803444007108608 |
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| author | Mohd Noor, Norafidah |
| author_facet | Mohd Noor, Norafidah |
| author_sort | Mohd Noor, Norafidah |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to evaluate the retention rate and leadership behaviour exhibited among the superiors perceived by followers. The study was intended to examine the relationship between leadership behaviour and employees' retention in a private finance institution. A sample of 103 employees from Islamic Bank Malaysia Berhad in Selangor participated in this research. A 5-point Likert scale questionnaire consisting of 54 items was designed which were divided into 3 parts. Descriptive and inferential statistics were used to analyze the data. Apart from that, mean and standard deviation were also applied to analyze the retention rate among employees and the nature of leadership style of their superior. Correlation was used to analyze the relationship between leadership behaviour and employee retention. The reliability of the questionnaire as a whole is reported as high. The findings revealed that the employees perceived their company as high retention. The results also showed that the employees perceived that their superior exhibited a moderate transformational and transactional leadership behavior. However, the result depicted there was no significant relationship between leadership style and employees' retention rate. Implications for practice suggest that
leaders are recommended to recognize their employees' work thus create an ideal work climate to ensure employees feel more comfortable in order for them to be a part of the organization. |
| first_indexed | 2025-11-14T21:39:20Z |
| format | Thesis |
| id | uitm-14291 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:39:20Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-142912016-08-17T03:54:14Z https://ir.uitm.edu.my/id/eprint/14291/ The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor Mohd Noor, Norafidah Malaysia Job stress. Stress management Malaysia Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to evaluate the retention rate and leadership behaviour exhibited among the superiors perceived by followers. The study was intended to examine the relationship between leadership behaviour and employees' retention in a private finance institution. A sample of 103 employees from Islamic Bank Malaysia Berhad in Selangor participated in this research. A 5-point Likert scale questionnaire consisting of 54 items was designed which were divided into 3 parts. Descriptive and inferential statistics were used to analyze the data. Apart from that, mean and standard deviation were also applied to analyze the retention rate among employees and the nature of leadership style of their superior. Correlation was used to analyze the relationship between leadership behaviour and employee retention. The reliability of the questionnaire as a whole is reported as high. The findings revealed that the employees perceived their company as high retention. The results also showed that the employees perceived that their superior exhibited a moderate transformational and transactional leadership behavior. However, the result depicted there was no significant relationship between leadership style and employees' retention rate. Implications for practice suggest that leaders are recommended to recognize their employees' work thus create an ideal work climate to ensure employees feel more comfortable in order for them to be a part of the organization. 2015 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/14291/1/TM_NORAFIDAH%20MOHD%20NOOR%20ED%2015_5.pdf Mohd Noor, Norafidah (2015) The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor. (2015) Masters thesis, thesis, Universiti Teknologi MARA. <http://terminalib.uitm.edu.my/14291.pdf> |
| spellingShingle | Malaysia Job stress. Stress management Malaysia Mohd Noor, Norafidah The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title | The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title_full | The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title_fullStr | The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title_full_unstemmed | The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title_short | The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor |
| title_sort | relationship between leadership behaviour and employees' retention in a finance institution / norafidah mohd noor |
| topic | Malaysia Job stress. Stress management Malaysia |
| url | https://ir.uitm.edu.my/id/eprint/14291/ |