Factors affecting user satisfaction on e-services in Perpustakaan Tengku Anis / Nurfatihah S Baharuddin

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Factors affecting user satisfaction on e-services in Perpustakaan Tengku Anis / Nurfatihah S Baharuddin

The innovation of Information Communication and Technology (ICT) has changed the library management trend. The purpose of the study was to determine the factor affecting e-service satisfaction and to determine user acceptance of e-service in Perpustakaan Tengku Anis (PTA), University Technology MAR...

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Bibliographic Details
Main Author:	S Baharuddin, Nurfatihah
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Library Science. Information Science
Online Access:	https://ir.uitm.edu.my/id/eprint/13950/

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