A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of c...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
1992
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| Online Access: | https://ir.uitm.edu.my/id/eprint/1320/ |
| _version_ | 1848802505354379264 |
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| author | Mohamad, Huda @ Norulhuda |
| author_facet | Mohamad, Huda @ Norulhuda |
| author_sort | Mohamad, Huda @ Norulhuda |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations. |
| first_indexed | 2025-11-14T21:24:25Z |
| format | Student Project |
| id | uitm-1320 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:24:25Z |
| publishDate | 1992 |
| publisher | Faculty of Business and Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-13202019-03-26T03:10:34Z https://ir.uitm.edu.my/id/eprint/1320/ A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad Mohamad, Huda @ Norulhuda HF Commerce The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations. Faculty of Business and Management 1992 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/1320/1/PPb_HUDA%20%40%20NORULHUDA%20MOHAMAD%20BM%2092_5%20P01.pdf Mohamad, Huda @ Norulhuda (1992) A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad. (1992) [Student Project] <http://terminalib.uitm.edu.my/1320.pdf> (Unpublished) |
| spellingShingle | HF Commerce Mohamad, Huda @ Norulhuda A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title | A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title_full | A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title_fullStr | A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title_full_unstemmed | A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title_short | A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad |
| title_sort | study on customer service at petronas service stations / huda @ norulhuda mohamad |
| topic | HF Commerce |
| url | https://ir.uitm.edu.my/id/eprint/1320/ |