A study of customer service rendered by Container Haulage, Kontena National, (Port Klang) / Hazlinda Hashim

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A study of customer service rendered by Container Haulage, Kontena National, (Port Klang) / Hazlinda Hashim

The main objective of this exercise is to study the customers service level provided by Container Haulage, Kontena Nasional Port Klang and to suggest any improvements if necessary. Besides that, the research is carry out in order to study the effect of customer service on the performance and efficie...

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Bibliographic Details
Main Author:	Hashim, Hazlinda
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 1994
Subjects:	HF Commerce HE Transportation and Communications
Online Access:	https://ir.uitm.edu.my/id/eprint/1317/

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