Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim
This paper seeks to provide insights of social issues in implementing ICT based projects in twelve local authorities of Selangor; Malaysia. It also describes a framework of social in hibitors of ICT project implementation. In the study, this framework mergeda number of sub-issues to construct a broa...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Research Management Institute (RMI)
2010
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/13086/ |
| _version_ | 1848803236140548096 |
|---|---|
| author | Hashim, Rugayah |
| author_facet | Hashim, Rugayah |
| author_sort | Hashim, Rugayah |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | This paper seeks to provide insights of social issues in implementing ICT based projects in twelve local authorities of Selangor; Malaysia. It also describes a framework of social in hibitors of ICT project implementation. In the study, this framework mergeda number of sub-issues to construct a broader higher-level schema in information system planning, procurement and execution. Deploying a mixed method approach, the analyses highlighted eight sub-issues, which are, human resource, organizational environment, organizational culture. organizational directives, management process. interdepartmental coordination. organizational support and resistance to
change. The identification ofthese social inhibitors would provide a better path to successful implementation of ICT projects by local authorities. As the ICT implementation framework is relatively new. guidelines and examples
were also identified to manage the difficulties and profundities of executing ICT initiatives. |
| first_indexed | 2025-11-14T21:36:02Z |
| format | Article |
| id | uitm-13086 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:36:02Z |
| publishDate | 2010 |
| publisher | Research Management Institute (RMI) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-130862023-04-10T07:20:33Z https://ir.uitm.edu.my/id/eprint/13086/ Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim smrj Hashim, Rugayah Malaysia This paper seeks to provide insights of social issues in implementing ICT based projects in twelve local authorities of Selangor; Malaysia. It also describes a framework of social in hibitors of ICT project implementation. In the study, this framework mergeda number of sub-issues to construct a broader higher-level schema in information system planning, procurement and execution. Deploying a mixed method approach, the analyses highlighted eight sub-issues, which are, human resource, organizational environment, organizational culture. organizational directives, management process. interdepartmental coordination. organizational support and resistance to change. The identification ofthese social inhibitors would provide a better path to successful implementation of ICT projects by local authorities. As the ICT implementation framework is relatively new. guidelines and examples were also identified to manage the difficulties and profundities of executing ICT initiatives. Research Management Institute (RMI) 2010 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/13086/2/13086.pdf Hashim, Rugayah (2010) Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim. (2010) Social and Management Research Journal (SMRJ) <https://ir.uitm.edu.my/view/publication/Social_and_Management_Research_Journal_=28SMRJ=29.html>, 7 (2). pp. 1-15. ISSN 1675-7017 https://smrj.uitm.edu.my/ |
| spellingShingle | Malaysia Hashim, Rugayah Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title | Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title_full | Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title_fullStr | Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title_full_unstemmed | Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title_short | Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim |
| title_sort | social issues in ict project implementation in the local authorities of selangor, malaysia / rugayah hashim |
| topic | Malaysia |
| url | https://ir.uitm.edu.my/id/eprint/13086/ https://ir.uitm.edu.my/id/eprint/13086/ |