TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain

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TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain

Malaysia Airlines, with almost 40 domestic and over 80 foreign destinations, is the largest passenger airline in Southeast Asia. At its very is the people and their dedication and commitment to upholding the golden reputation of Malaysia Airlines. The shaping force behind its people is the Malaysia...

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Bibliographic Details
Main Author:	Jain, Kamal Kishore
Format:	Article
Language:	English
Published:	Faculty of Business and Management ; UiTM Press 2000
Subjects:	Total quality management. Benchmarking Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/11413/

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