A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria

This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge...

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Main Author: Zakaria, Norhasliza
Format: Thesis
Language:English
Published: 2005
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/10420/
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author Zakaria, Norhasliza
author_facet Zakaria, Norhasliza
author_sort Zakaria, Norhasliza
building UiTM Institutional Repository
collection Online Access
description This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge management area. This study also finds out the method that Tenaga Nasional Berhad Distribution implemented, the authorized personnel that involves in managing the explict knowledge, and the benefit the company obtain by implement that method. The researcher interested to do the research at TNBD because of this company is the largest electricity utility company in Malaysia which is generates two-thirds of the electricity on the Malaysian Peninsula. From the interview session were conducted with Encik Sansubari, Manager of Renewable Energy Program Coordination in Commercial Affair Department, and Encik Muskizea, Head of IT Department in Tenaga Nasional Berhad, TNBD was implemented System Automation of Interruption Duration Index or SAIDI to organize their explicit knowledge. Furthermore, full cooperation firom TNBD's knowledge worker or known as Master-Data at TNBD to manage explicit knowledge properly was make TNBD's businesses enhance to global
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format Thesis
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T21:31:17Z
publishDate 2005
recordtype eprints
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spelling uitm-104202024-04-29T04:29:06Z https://ir.uitm.edu.my/id/eprint/10420/ A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria Zakaria, Norhasliza Malaysia Electronic Computers. Computer Science This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge management area. This study also finds out the method that Tenaga Nasional Berhad Distribution implemented, the authorized personnel that involves in managing the explict knowledge, and the benefit the company obtain by implement that method. The researcher interested to do the research at TNBD because of this company is the largest electricity utility company in Malaysia which is generates two-thirds of the electricity on the Malaysian Peninsula. From the interview session were conducted with Encik Sansubari, Manager of Renewable Energy Program Coordination in Commercial Affair Department, and Encik Muskizea, Head of IT Department in Tenaga Nasional Berhad, TNBD was implemented System Automation of Interruption Duration Index or SAIDI to organize their explicit knowledge. Furthermore, full cooperation firom TNBD's knowledge worker or known as Master-Data at TNBD to manage explicit knowledge properly was make TNBD's businesses enhance to global 2005 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/10420/2/10420.PDF Zakaria, Norhasliza (2005) A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria. (2005) Degree thesis, thesis, Universiti Teknologi MARA.
spellingShingle Malaysia
Electronic Computers. Computer Science
Zakaria, Norhasliza
A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_full A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_fullStr A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_full_unstemmed A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_short A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_sort case study: the role of method for organizing explicit knowledge in tenaga nasional berhad distribution, petaling jaya, selangor / norhasliza zakaria
topic Malaysia
Electronic Computers. Computer Science
url https://ir.uitm.edu.my/id/eprint/10420/