Electronic reservation for hotel services / Zazaleena Zakariah

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Electronic reservation for hotel services / Zazaleena Zakariah

In the twenty-first century, the main factors affecting hotel services success are globalization, technological developments, and changes in customers' preferences, differences in competition among hotels, horizontal and vertical integration and legal applications. Responding to the phenomena,...

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Bibliographic Details
Main Author:	Zakariah, Zazaleena
Format:	Thesis
Language:	English
Published:	2005
Online Access:	https://ir.uitm.edu.my/id/eprint/1017/

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