APA (7th ed.) Citation

Cheok, J. *., Aleti, T., & Hede, A. M. (2015). Explaining cross-cultural service interactions in tourism with Shenkar’s Cultural Friction. Routledge Open Select.

Chicago Style (17th ed.) Citation

Cheok, Jason *, T. Aleti, and A. M. Hede. Explaining Cross-cultural Service Interactions in Tourism with Shenkar’s Cultural Friction. Routledge Open Select, 2015.

MLA (9th ed.) Citation

Cheok, Jason *, et al. Explaining Cross-cultural Service Interactions in Tourism with Shenkar’s Cultural Friction. Routledge Open Select, 2015.